Job Description: The Coordinator of Prospective Student Engagement plays a crucial role in ensuring the smooth and efficient processing of student applications. This position is responsible for managing application documents, communicating with stakeholders, maintaining inventory, and providing excellent customer service. An essential job responsibility is student worker supervision, training, and management.Key Responsibilities:Application Processing
- Manage document processing using Perceptive Content software.
- Process and match application documents (transcripts, test scores, etc.).
- Communicate with applicants, schools, and stakeholders to obtain required documents.
- Audit applicant files for completion and accuracy.
- Manage Slideroom portfolio submissions, including faculty access and updates.
Student Worker Management
- Recruit, hire, train, and provide professional development for student workers.
- Create and manage student worker schedules.
- Develop and maintain training materials and documentation.
- Monitor student worker performance and provide feedback.
- Serve as a liaison between Operations and Student Ambassadors.
Inventory Management and Print Piece Mailings
- Manage Canvus inventory system and re-order supplies.
- Coordinate publication inventory and movement between campuses.
- Create and maintain print mail process flows, including letter templates and reports.
- Organize and fulfill weekly print mail jobs.
- Collaborate with Marketing to track print mail communications.
Other Duties
- Manage on-campus event check-in (may include weekends/evenings).
- Enter invoices into Oracle.
- Provide exceptional customer service to prospective students and families.
- Perform duplicate record auditing and resolution in TargetX/Salesforce.
- Provide coverage for other operations staff as needed.
Requirements: - Bachelor's degree preferred.
- Supervisory experience preferred.
- Experience in admissions or higher education a plus.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Google Suite and database systems.
- Experience with Salesforce or similar software a plus.
Additional Information: The successful completion of a criminal background check is required as a condition of employment.Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.###.#### with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.
Application Instructions: Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications. The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.EU Employee Data Protection Notice: