Summary: The Coordinator of Team Operations will support the team in various areas including immigration compliance, accounting, travel logistics, scheduling, and provide overall team/staff support. This position requires a high level of flexibility, attention to detail and excellent organizational skills. Duties & Responsibilities:
- Immigration
- Work closely with legal counsel to ensure all proper documentation is secured for employees to work and travel
- Accounting
- Manage team and employee travel expenses
- Reconcile monthly expense statements
- Process invoices for payment
- Travel Logistics
- Prepare and verify flight manifests, bus times, pick up locations
- Coordinate and confirm hotel contracts, food and beverage orders, and rooming lists
- Develop and distribute daily itineraries
- Secure practice ice times
- Manage the department communication platforms
- Enter schedules and update contact information
- Build out forms needed to be completed by employees
- Upload group policies and distribute various communications
- Collaboration with the Hockey Operations Executive Assistant to maintain communication of schedules and events to others outside the department
- Office Administration
- Manage office supply requests for staff
- Update roster boards timely
- Maintain current department contact list
- Confirm all A/V functionality in advance of games and practices
- Update locker room messaging boards
- Maintain the functionality of various training areas
- Provide general technology assistance to department employees
- Respond to individual employee requests in a timely fashion
- Manage employee device setups and transfers
- Other duties as assigned & Must maintain high level of confidentiality to the extent applicable
Minimum Qualifications for the Position:
- Minimum 3+ years administrative and technical support experience
- Bachelor's degree required
- Proficiency in Office 365
- Ability to work evenings, weekends and holidays
- Ability to travel with the team
Critical Competencies
- Ensures Accountability
- Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions and failures.
- Action Oriented
- Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities.
- Demonstrates self-awareness
- Reflects on activities and impact on others. Admits mistakes and gains insight from experiences.
- Self Development
- Shows personal commitment and takes action to continuously improve. Accepts assignments that broaden capabilities.
- Optimizes work processes
- Identifies and creates the processes necessary to get work done. Seeks ways to improve processes from small tweaks to complete reengineering.
- Strong attention to detail, high organizational skillset
- Ability to manage multiple projects at once
- Excellent written and verbal communication skills
- Ability to work under pressure with high expectations
- Flexibility to adapt to changing priorities and unexpected issues
Compensation This role pays an annualized salary between $50,000 - $55,000. Note this role will have overtime. Hockey Western New York, LLC is an Equal Opportunity Employer