Location: Monroe,CT, USA
Corporate Director of Resident Experience
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. Its not just a job. Its an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live the good life in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Corp Dir of Resident Experience to become part of our family. We invite you to take your first step toward a rewarding career with us!
What we offer
Key Responsibilities:
Implement and refine operational best practices across multiple locations, promoting uniformity and excellence in service delivery.
Collaborate with cross-functional teams and stakeholders to drive efficiency, effectiveness, optimal outcomes and exceptional customer satisfaction.
Lead by example, demonstrating a commitment to compassionate care and a wellness-focused lifestyle.
Foster a positive and inclusive work environment that encourages teamwork, learning, collaboration, and innovation.
Foster a culture of excellence through ongoing education, coaching, and professional development opportunities.
Champion a resident-centric approach, ensuring that all domain initiatives are designed to meet the unique needs and preferences of our residents and their families.
Collaborate with the Executive Team to develop and execute strategic plans for Lifestyle and Memory Care Programs that align with our organizational goals and objectives.
Qualifications:
Travel Requirements:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)