Rally House
Location: Pine Ridge,SD, USA
Date: 2024-12-11T07:46:18Z
Job Description:
Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 250+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth!Job DescriptionThe Customer Service and Support Corporate Sales Specialist is responsible for corporate and consumer bulk orders. They build relationships with businesses reaching out to purchase gift items in bulk. They will work with our buyers and customer service to create a no barrier experience for the business reaching out to order. They will handle the entire process of the bulk order from initial contact to order delivery. Responsibilities- Respond to bulk order sales leads from our website same day.- Ability to think outside the box and offer substitutions or add-ons to their request. - Will be a point of contact for our stores to contact about bulk order requests.- Work with the buyers to secure the product necessary to fulfill the order. - Proactively follow up and keep the customer updated through the process. - Monitor the orders and act on any delays that may arise with shipping.- Reach out with a post-delivery call to make sure the customer's expectations were met.- Keep track of customers and follow up for more business when next season or annual event is approaching.Skills and KnowledgeAbility to think strategically and to provide a clear path to achieving results, Knowledge in Customer Relationship Management (CRM) software - NetSuite experience preferred, Proficient computer skills in Microsoft Word, Excel, and Outlook, Superior communication skills both written and verbal, that communicate clear, effective messagesQualificationsQualifications: Proven working experience in sales. 1 year experience in retail or customer service software, databases and tools.Physical Requirements: Required to stand or sit; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Occasionally required to stoop, kneel, bend, crouch and lift as much as 10 pounds to configure computer equipment.$60,000.00 - $70,000.00Annual
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