Council Adoption Manager
: Job Details :

Council Adoption ManagerJob LocationsUSJob ID2024-2089# of Openings1CategoryOtherAbout Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

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The Program Office supports the Movement by developing inclusive, innovative, and relevant national programs that fulfill the Girl Scout mission, The teams in this community are responsible for the full lifecycle management of national programs for both youth and adult members. This includes stewardship of the facilitator/volunteer experience, as well as the end-to-end girl experience. The work of this office drives Girl Scout Leadership Experience outcomes that build girls of courage, confidence and character who make the world a better place across existing and evolving delivery models. Work includes including development and publication of program content across content areas including outdoor, life skills, entrepreneurship, STEM, global citizenship, travel, and leadership awards; cultivation of national program partnerships; and adult support and training. The teams work closely with all other GSUSA communities to bring an exceptional experience to our members and to ensure a vibrant, sustainably growing movement offering inclusive, innovative programs and partnerships.

POSITION SUMMARY

The Manager, Council Adoption creates an adoption plan, develops processes and supports local council implementation of program and facilitator/volunteer products and contents across 111 Girl Scout councils. The Manager is responsible for the end-to-end process of launching products to councils informed by a cross-functional team of program, volunteer, marketing, merchandise, customer care and membership staff. The Manager is also responsible for serving as a council subject matter expert to the girl and facilitator / volunteer experience teams plus our marketing liaisons, ensuring council needs are considered during the development of all products, from their inception, all the way through execution.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Implement the council adoption strategy for all program and facilitator / volunteer content.

• Partners with cross-functional teams, particularly marketing, volunteer experience, girl experience, analytics and insights, and legal/risk to drive council adoption, facilitator / volunteer satisfaction and achievement of the GSLE

• Develop project plan for council communication and adoption of program and volunteer resources, this includes but is not limited to council calls, gsConnect and council newsletters. This includes the management of the program and volunteer teams' integration with Salesforce and the customer care team.

• Serve as the subject matter expert on program and girl experience when it comes to product adoption.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED COMPETENCIES

Individual Contributors who may have responsibility for projects or processes and who are still developing.

• Communication skills: ability to communicate clearly across verticals with an ability to modify approach based on audiences to achieve goals and outcomes. Concise written and verbal communication is required. Demonstrated dexterity with written and verbal communication, including communicating complex information with clarity to diverse audiences.
• Interpersonal skills: ability to build relationships with a wide variety of people and work in cross-functional team environment, establishing a climate where all people are comfortable.
• Project management skills: Demonstrated ability to synthesize input from a range of key stakeholders, work with cross-functional teams, set a vision and direction, and manage details on multiple projects simultaneously.
• Organizational skills: ability to analyze, organize, and synthesize information that can impact stakeholders across a matrixed system.
• Team building/Collaboration skills: open to direction and collaborative work style, fosters a commitment to a team approach to work. Knows how to define boundaries and outcomes of work responsibilities and knows when to share information with others.
• Organizational Knowledge: Understands Girl Scouts purpose and organizational structure including GSUSA staff functions, council operations and the policies, processes and resources that support the achievement of our mission.

REQUIRED TECHNICAL SKILLS

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Talented communicator, networker and facilitator

Functional knowledge of project management tools.

REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications)

Degree or Equivalent Experience:

Bachelor's degree or equivalent experience

Minimum Years of Experience: Minimum of five (5) years' experience in a Girl Scout or federated model environment

Required Field of Study:

n/a

Certifications Requirements:

n/a

Salary Range $78,000.00 - $85,000.00

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule. Actual pay will vary based on various factors, including but not limited to experience.

What We Offer:

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:

Paid Time Off:

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits:

• Medical and Behavioral Health Coverage
  • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Sick leave
• Short- and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year
• Access to Employee Engagement Groups

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.