Position Overview:
Now Hiring: Customer Service Associate
Location: Middleboro, MA
Compensation: $20 - $23 hourly DOE
Schedule: Full Time M-F 7:00 - 3:30
Snow and Jones, Inc. is a premier plumbing and heating wholesale distributor. Since 1952 we have been a family owned business providing the South Shore and Cape Cod with exceptional products and customer service. We currently have an opening for a full time Counter Sales Associate at our Falmouth location:
Responsibilities:
- Work with customers to write up their orders accurately and provide additional/upsell sales.
- Work with customers to provide best customer service and grows business relationships.
- Continued education/growth to provide our customers with technical product knowledge and assistance.
- Work with Branch Manager and Outside sales to identify new customers with growth potential.
- Pull customer orders and ensure accuracy.
- Work with warehouse associates and branch manager to maintain daily inventory demands.
- Put away stock/products as needed.
- Use proper systems to ensure product located properly.
- Assist in pulling sold orders and deliveries to ensure accuracy.
- Efficiently manages their time to complete tasks at hand.
- Maintains and grows relationships with Manufacturer Representatives to develop sales support for product lines and customer needs.
- Keep branch and counters clean and organized.
- Report any safety or branch concerns to Branch Manager
Qualifications:
- Prior sales experience, plumbing/HVAC preferred but mechanical skills translate well.
- Willingness and ability to learn new industry products.
- Positive attitude and desire to grow relationships with customers.
- Ability to multitask and organize.
The position is Monday-Friday 7:00AM-3:30PM with a half hour lunch break. Position pays hourly and benefits include personal (sick) and vacation time, health and dental insurance, 401k with company match, and more.
Pay Range:USD $20.00 - USD $23.00 /Hr.