Location: Belmont,MA, USA
DescriptionOur front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:Engaging, warm, and welcoming communication skills and presenceHave a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitalityHave a desire to help where needed and work as part of a teamLive from Tatte's core values and help Tatte deliver on its missionHave flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings(Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)Our Benefits and PerksCompetitive pay (counters start at $11.25/hr plus tips, baristas start at $12.50/hr plus tips---typically team members make $22-$24/hr+ including tips)401(k) (with a vesting match)Health, dental and vision insurance for full-time team membersVacation time (after 1 year of full-time service)Free employee assistance program servicesFlexible schedule with no late nightsInternal English and Spanish classesFree drinks and generously discounted mealsExciting potential for growthSummary of Counter Team Members' Primary ResponsibilitiesProvides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experienceDetermine guests' needs by asking questions and sharing product knowledgeHas comprehensive knowledge of all Tatte productsTakes guests' orders using our point-of-sale system/registerExecutes all Tatte product and packaging standardsDelivers coffee beverages and food to guestsMaintains clean and well-stocked café stationsActively maintains and supports café cleanliness and visual/brand standardsComplies with and follows all safety and sanitation standards at all times while adhering to our policies and proceduresOther duties as assignedSummary of Baristas' Primary ResponsibilitiesProvides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experienceHas comprehensive knowledge of all Tatte productsPrepares and serves or delivers beverages according to Tatte recipes and specificationsAnswers guests' questions about our offeringsFollows all recipe and presentation standards for our beveragesOperates all Barista station equipment according to standardsKeeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventoryDelivers beautiful and artistic espresso beveragesOther duties as assignedEssential Functions/Working Conditions for FOH PositionsStrong communication skills to warmly engage with all guests and team membersAbility to work in a fast-paced environmentAble to grasp and reach overheadMust be able to lift, move, and carry 50+lbsMust be able to work 8+ hours a day on feetJoin us on our journey to create something special!