Counter Team Members & Baristas - Tatte South Boston
: Job Details :

DescriptionOur front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, whileour baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:+ Engaging, warm, and welcoming communication skills and presence+ Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality+ Have a desire to help where needed and work as part of a team+ Live from Tatte's core values and help Tatte deliver on its mission+ Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings+ (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)Our Benefits and Perks+ Competitive pay (counters start at $11.25/hr plus tips, baristas start at $12.50/hr plus tips---typically team members make $18-$22/hr+ including tips)+ 401(k) (with a vesting match)+ Health, dental and vision insurance for full-time team members+ Vacation time (after 1 year of full-time service)+ Free employee assistance program services+ Flexible schedule with no late nights+ Internal English and Spanish classes+ Free drinks and generously discounted meals+ Exciting potential for growthSummary of Counter Team Members' Primary Responsibilities+ Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience+ Determine guests' needs by asking questions and sharing product knowledge+ Has comprehensive knowledge of all Tatte products+ Takes guests' orders using our point-of-sale system/register+ Executes all Tatte product and packaging standards+ Delivers coffee beverages and food to guests+ Maintains clean and well-stocked café stations+ Actively maintains and supports café cleanliness and visual/brand standards+ Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures+ Other duties as assignedSummary of Baristas' Primary Responsibilities+ Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience+ Has comprehensive knowledge of all Tatte products+ Prepares and serves or delivers beverages according to Tatte recipes and specifications+ Answers guests' questions about our offerings+ Follows all recipe and presentation standards for our beverages+ Operates all Barista station equipment according to standards+ Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory+ Delivers beautiful and artistic espresso beverages+ Other duties as assignedEssential Functions/Working Conditions for FOH Positions+ Strong communication skills to warmly engage with all guests and team members+ Ability to work in a fast-paced environment+ Able to grasp and reach overhead+ Must be able to lift, move, and carry 50+lbs+ Must be able to work 8+ hours a day on feetJoin us on our journey to create something special!