County Casework Manager 2 (Local Government) - Luzerne County C&Y
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County Casework Manager 2 (Local Government) - Luzerne County C&YPrint ( Casework Manager 2 (Local Government) - Luzerne County C&YSalary$60,000.00 AnnuallyLocationLuzerne County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-14107-L0628DepartmentLocal GovernmentDivisionHS Luzerne Co Child Welfare SeOpening Date12/11/2024Closing Date12/24/2024 11:59 PM EasternJob CodeL0628Position Number80006022UnionNon UnionBargaining UnitLGPay GroupLGBureau / Division Code88212740Bureau / DivisionLuzerne County Children & YouthWorksite Address111 N. Pennsylvania AvenueCityWilkes-Barre, PennsylvaniaZip Code18701Contact NameHeather MuleroContact Phone272.###.####Contact ...@luzernecounty.org+ Description+ Benefits+ QuestionsTHE POSITIONDo you have a background working with children and families and have a passion for serving others? Luzerne County Children & Youth is seeking a professional individual to join our dedicated Casework Manager team. Apply today and help us make a difference to children, their families, and our community!DESCRIPTION OF WORKThe County Casework Manager 2 (Social Service Coordinator) position is an advanced level professional social work position which is administrative and supervisory in nature. The individual in this position reports directly to the County Children Youth and Families Deputy Director. Guided by the vision and mission statements of the agency, the person in this position must possess a working knowledge of all federal, state, and local regulations, policies and procedures to assure that services are delivered to address safety, permanence, and well-being of all children served.Work Schedule and Additional Information:+ Full-time employment.+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.+ Telework: You may have the opportunity to work from home (telework) part-time, may be permitted up to 1 day a week based on business needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wilkes Barre.+ Salary: In some cases, the starting salary may be non-negotiable.+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:+ Four years of experience in public or private social work including two years in a public welfare program, two of which must have been in a supervisory capacity; and a bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;or+ Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.Other Requirements:+ You must meet the PA residency requirement ( Info/Pages/default.aspx) . For more information on ways to meet PA r esidency requirements, follow the link ( Info/Pages/default.aspx) and click on Residency.+ You must be able to perform essential job functions.Legal Requirements:+ A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.How to Apply:+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).+ This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.+ Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov .Telecommunications Relay Service (TRS):+ 711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.EXAMINATION INFORMATION+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.+ Your score is valid for this specific posting only.+ You must provide complete and accurate information or:+ your score may be lower than deserved.+ you may be disqualified.+ You may only apply/testoncefor this posting.+ Your results will be provided via email.Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.01How many years of full-time professional experience in public or private social work do you possess?+ 4 years or more+ 3 but less than 4 years+ 2 but less than 3 years+ Less than 2 years+ None02If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.03Do you possess two or more years of full-time professional public or private social work experience in a public welfare program?+ Yes+ No04If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.05Do you possess two or more years of full-time professional public or private social work experience in a supervisory capacity?+ Yes+ No06If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.07Have you completed at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If you answer Yes to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.+ Yes+ No08How much graduate coursework have you completed in social work? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.I+ 60 credits or more+ 45 but less than 60 credits+ 30 but less than 45 credits+ 15 but less than 30 credits+ Less than 15 credits+ None09You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each work behavior carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The Level of Performance you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page. ( Info/Pages/default.aspx#q3)+ Yes10WORK BEHAVIOR 1 - SUPERVISIONManages program units providing direct supervision to supervisors in the areas of clinical competencies, supervisor techniques, management and budget information, and training needs. Processes and shares information from the supervisory group to administration and vice versa. Evaluates staff performance, provides orientation/training to new supervisors, conducts interviews, and makes recommendations for selection of staff.Levels of PerformanceSelect the Level of Performance which best describes your claim.+ A. I have managerial or supervisory experience performing all aspects of this work behavior including assigning and reviewing work of supervisors; monitoring performance; approving leave; recommending personnel actions regarding staffing and discipline; and providing orientation/training to new staff.+ B. I have managerial or supervisory experience performing all aspects of this work behavior including assigning and reviewing work of caseworkers and/or other subordinate staff; monitoring performance; approving leave; recommending personnel actions regarding staffing and discipline; and providing orientation/training to new staff.+ C. I have supervisory or management experience performing limited aspects of this work behavior such as assigning and reviewing work of subordinate staff and/or students or providing orientation/training to new staff.+ D. I have NO experience related to this work behavior.11In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.+ The name of the employer(s) where you gained this experience+ The actual duties you performed related to managing programs and providing supervision+ The job titles of those you managed/supervised+ Your level of responsibility12WORK BEHAVIOR 2 - INTERPRETS AND APPLIES POLICIES, PROCEDURES, AND REGULATIONSInterprets and applies policies, procedures, and regulations of a program for an agency to other community organizations, agency staff, and the public.Levels of PerformanceSelect the Level of Performance which best describes your claim.+ A. I have experience interpreting and applying policies, procedures, and regulations of a program for an agency AND I was able to explain this information to staff and individuals outside the agency such as other community organizations, school professionals, law enforcement, or the public.+ B. I have experience interpreting and applying policies, procedures, and regulations of a program for an agency AND I was able to explain this information internally to other staff.+ C. I have successfully completed college-level coursework related to regulatory compliance, contract interpretation, business law, policy development, human resources, or labor relations.+ D. I have NO experience or education related to this work behavior.13In the text bow below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.+ The name of the employer(s) where you gained this experience+ The type(s) of policies, procedures, and regulations that you interpreted and applied+ The audience to whom you interpreted and applied the policies, procedures, regulations+ Your level of responsibility14If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.+ College/University+ Course Title+ Credits/Clock Hours15WORK BEHAVIOR 3 - PROGRAM DEVELOPMENTParticipates in the development of program planning, policies and procedures, and service implementation as needed. Updates and implements programs/policies/services due to the development of new programs, or changes in laws, regulations, etc.Levels of PerformanceSelect the Level of Performance which best describes your claim.+ A. I have experience leading a team or project in developing program plans, policies and procedures, and/or service implementation. I was responsible for implementing new practices to staff due to the development of new programs, or due to changes in laws, regulations, etc. to meet the new requirements and to ensure program compliance.+ B. I have experience reviewing policies, procedures, services, and/or data to provide input or recommend changes to programs; AND I applied established revisions and updates as needed.+ C. I have successfully completed college-level coursework related to research methods or policy development.+ D. I have NO experience or education related to this work behavior.16In the text box below, please describe your experience as it relates to the level of performance you claimed In this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below.+ The name of the employer(s) where you gained this experience+ The programs, policies, and services that you participated in developing, updating, and implementing+ Your level of responsibility17If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.+ College/University+ Course Title+ Credits/Clock Hours18WORK BEHAVIOR 4 - REVIEWS CASE RECORDSReviews internal records of program staff for regulatory compliance including risk assessments, safety assessments, and family service plans. Ensures risk and safety ratings completed by caseworkers are accurate and justifiable. Ensures that timely, quality services are provided to the clients.Levels of PerformanceSelect the Level of Performance which best describes your claim.+ A. I have experience conducting regulatory compliance related to child welfare/protective services. My duties included reviewing internal records for regulatory compliance and ensuring adequacy, quality, and timeliness of program services.+ B. I have experience conducting regulatory compliance in program areas other than child protective services such as aging, mental health/intellectual disabilities, or juvenile probation. My duties included reviewing internal records for regulatory compliance and ensuring adequacy, quality, and timeliness of program services.+ C. I have successfully completed college-level coursework related to risk assessment, compliance, or policy analysis.+ D. I have NO experience or education related to this work behavior.19In the text box below, please describe your experience as it relates to the level of performance you claimed In this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below.+ The name of the employer(s) where you gained this experience+ The actual duties you performed related to reviewing staff records for regulatory compliance+ Your level of responsibility20If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.+ College/University+ Course Title+ Credits/Clock HoursRequired QuestionAgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Website