County Casework Supervisor (Local Government) - Bedford County MH/ID
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THE POSITIONThank you for viewing our job posting! At Bedford-Somerset DBHS, our vision is for every person we serve to have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co.This opportunity is for a Program Supervisor to provide supervision and management of a Supports Coordination Organization (SCO) Program. The SCO Program provides case management and advocacy for individuals with intellectual disabilities who are in services. The Supervisor oversees the program, ensuring that regulations are followed, supervising staff, and monitoring program services.Full-time positions include excellent benefits! Healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with a hybrid of remote & on-site work schedules for some positions. Family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave. Apply today!DESCRIPTION OF WORKThis position supervises and manages the Supports Coordination Organization (SCO) program. Duties include:* Prepare for and conduct weekly departmental meetings.* Review all submitted Individual Service Plans (ISP) for accuracy prior to forwarding to the Administrative Entity (AE).* Provide direct supervision and management of Bedford-Somerset Supports Coordinators (SC's) on a daily basis.* Assist staff with the completion of all documentation and reviews for thoroughness.* Ensure that services are provided in accordance with agency objective, rules, state regulations, policies and procedures along with social service and case management principles and practices.* Train new staff on program and agency policies and procedures.* Interpret and clarify current and new regulations, policies and procedures to staff.* Provide support and technical assistance with the Home and Community Services Information System (HCSIS) and the Electronic Incident Management (EIM) system.* Responsible for supporting all aspects of Incident Management.* Coordinate the dissemination and review of information from Office of Developmental Programs (ODP), for example bulletins, informational communications, waiver requirements, etc. to all concerned individuals.* Screen and review all new referrals received from the AE/County DS Program Intake Department and assign to a Supports Coordinator.* Review case records to analyze the quality of services rendered.* Communicate productivity standards to staff.* Monitor a variety of reports related to ISP unit utilization, Prioritization of Urgency of Need for Services (PUNS), SC productivity, etc. and work with the SCs to make necessary changes when required.* Assure quality of continuity of care for participants through a comprehensive advocacy program.* Maintain a small caseload.* Assist with projecting program/private provider needs, making recommendation for expansion of programming or changes to existing programming, to provide quality consumer care.* Develop program policies and procedures and prepare correspondence and reports.* Recruit, interview, select and employ all required personnel within the SCO.* Complete employee performance reviews and review staff's job descriptions for accuracy.* Perform other related duties as required.Work Schedule and Additional Information:* Full-time employment* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. On occasion, management staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.* This position reports to the DBHS Office for work. Upon hire, new staff begin training and are on probation for 6 months. New staff may be eligible for a hybrid of on-site and remote work after 3 months of employment.* Effective 1/1/025, salary increases to $42,047.00.* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:* Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or* Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.Other Requirements:* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.* You must be able to perform essential job functions.Legal Requirements:* You must pass a background investigation.* This position falls under the provisions of the Older Adult Protective Services Act.* Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.* This position falls under the provisions of the Child Protective Services Law.* Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.How to Apply:* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.* Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov.Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.EXAMINATION INFORMATION* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.* Your score is valid for this specific posting only.* You must provide complete and accurate information or:* your score may be lower than deserved.* you may be disqualified.* You may only apply/test once for this posting.* Your results will be provided via email.Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.01How many years of full-time professional experience do you possess in the field of public or private social work?* 2 years or more* 1 but less than 2 years* Less than 1 year* None02If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.03Have you completed 12 college-level credits in the social sciences?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If you answer Yes to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.* Yes* No04How much graduate coursework have you completed in the behavioral sciences?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.For additional information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a document to the application after it has been submitted.* 30 credits or more* Less than 30 credits* None05You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The Level of Performance you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to our FAQ page.* Yes06WORK BEHAVIOR 1 - SUPERVISIONPerform a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues.Levels of PerformanceSelect the Level of Performance which best describes your claim.* A. I have experience performing a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues.* B. I have experience as a lead worker. I have provided on the job training to newly hired staff, reviewed their work, served as a team or group leader, etc., but I was NOT responsible for employee discipline or hiring decisions.* C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, human resource management, etc., but I do not have six months of supervisory or lead work experience in a work setting.* D. I have NO experience or training related to this work behavior.07In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.* The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to supervision or lead work.* Your level of responsibility.08If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.* Training Source* Course Title* Credits/Clock Hours09WORK BEHAVIOR 2 - COORDINATION OF CAREOversees and monitors the coordination of services in collaboration with provider agencies. This includes attending meetings with caseworkers/providers/treatment teams, ensuring caseworkers are handling the cases properly, gathering the input of the consumers, providing follow-up when consumers are discharged, and mediating problems/issues.Levels of PerformanceSelect the Level of Performance which best describes your claim.* A. I have experience overseeing and monitoring coordination of care within the mental health, early intervention, or developmental programs systems in collaboration with provider agencies. I was responsible for providing follow-up.* B. I have experience overseeing and monitoring coordination of care within any social service program in collaboration with provider agencies. I was responsible for providing follow-up.* C. I have experience as part of a team providing coordination of care within any social service program in collaboration with provider agencies but was NOT responsible for overseeing the entire program.* D. I have successfully completed college-level coursework related to fundamentals of service provision and cross system collaboration.* E. I have NO experience or education related to this work behavior.10In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.* The name(s) of the employer(s) where you gained this experience.* The type(s) of programs for which you provided coordination of care.* The actual duties you performed.* Your level of responsibility.11If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.* College/University* Course Title* Credits/Clock Hours12WORK BEHAVIOR 3 - REVIEW, ANALYZE, AND OVERSEE INCOMING REFERRALSReviews, analyzes, and oversees incoming case referrals for appropriateness, completeness, and their connection to services. Assigns referrals to caseworkers. Ensures follow-up is provided by the assigned caseworker.Levels of PerformanceSelect the Level of Performance which best describes your claim.* A. I have experience reviewing, analyzing, and overseeing incoming referrals for appropriateness, completeness, and connection to services. I oversaw the case referrals of a unit or department and ensured follow-up was completed by staff.* B. I have experience reviewing and analyzing documents/information such as case records for accuracy or completeness. I was responsible for the accuracy of my own case records/documents/information.* C. I have successfully completed college-level coursework related to research methods or data analysis.* D. I have NO experience or education related to this work behavior.13In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.* The name(s) of the employer(s) where you gained this experience.* The type(s) of documents or information you reviewed/analyzed.* The actual duties you performed.* Your level of responsibility.14If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.* College/University* Course Title* Credits/Clock Hours15WORK BEHAVIOR 4 - REPORT WRITINGPrepares narrative and statistical reports, case summaries, letters, and other documents.Levels of PerformanceSelect the Level of Performance which best describes your claim.* A. I have experience preparing social work case summaries.* B. I have experience preparing narrative or statistical reports or other documents that conveyed customized information to the intended recipients.* C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.* D. I have NO experience or coursework related to this work behavior.16In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.* The name(s) of the employer(s) where you gained this experience.* The types of documents you prepared.* The type of information you provided.17If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.* College/University* Course Title* Credits/Clock HoursRequired QuestionAgency Commonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120Website