Court Services Specialist I
: Job Details :


Court Services Specialist I

Guilford County, NC

Location: Greensboro,NC, USA

Date: 2024-11-11T11:31:38Z

Job Description:
Salary : $40,611.00 - $47,717.00 AnnuallyLocation : 400 W. Market Street Greensboro, NCJob Type: Full TimeJob Number: 03490Department: Child Support/Court ServicesOpening Date: 10/31/2024Closing Date: 11/14/2024 11:59 PM EasternGUILFORD COUNTY GOVERNMENTEmpower Successful People to thrive in a Strong Community supported by Quality GovernmentTransparency & Communication | Equity & Inclusion | AccountabilityService & Outcomes Excellence | Our People MatterDescriptionGENERAL STATEMENT OF DUTIES This position provides information-gathering and administrative duties for the Court Services program, including screening, research tasks regarding criminal defendants, as well as some case management. Conducts jail intake interviews, coordinates referrals for assessments or other services, orally presents information gathered to the court, and monitors defendants to ensure compliance with conditions of pretrial release. Reports to the Court Services Program Manager. DISTINGUISHING FEATURES OF THE CLASS Employees in this class primarily produce reports for First Appearance Court each day by interviewing jailed defendants scheduled for first appearance in District Court; verifying information acquired by contacting family, friends, employers, and victims; thoroughly researching case and custody status as well as any criminal record or data discrepancies; preparing files and orally presenting the information to the court each day for consideration of bond and pretrial release conditions. In addition, these employees coordinate a wide variety of activities between the jails, courts and community and/or governmental agencies. Work may be checked for effectiveness by a Court Services Specialist II while in progress. A small number of eligible defendants are released for monitoring by Court Services to help ensure attendance on court dates and promote compliance with other pretrial release conditions. This employee must be able to work independently with minimal supervision and must have the ability to interpret and apply statutes and other judicial procedures. This employee must be able to orally present information in a courtroom setting. Examples of DutiesDUTIES AND RESPONSIBILITIESEssential Duties and Tasks
  • Interviews incarcerated defendants at the local jails each day.
  • Obtains information regarding community ties from jailed defendants and completes court paperwork.
  • Researches defendants' criminal histories through local, state, and national criminal records systems and analyzes individual case status and record level.
  • Attends court each day to orally present Court Services' reports on defendants and to document the court's decisions regarding the defendants' bonds, pretrial release conditions, and any follow-up tasks required by the court.
  • Coordinates on a wide variety of activities between the jail and courts and community and/or governmental agencies.
  • Monitors criminal defendants as ordered by the court in lieu of continued incarceration to ensure compliance with specific pretrial release conditions set by the courts and standard conditions of Court Services.
  • Documents all defendant activities including client contacts, court involvement, community contacts and outreach efforts.
  • Coordinates the scheduling of criminal court hearings to report defendants back to court for noncompliance with the conditions of the Court Services Agreement; prepares written report and presents orally in both District and Superior Courts.
  • Maintains records and compiles data for statistical reports, monthly, quarterly and yearly.
RECRUITMENT STANDARDSKnowledge, Skills and Abilities:
  • Considerable knowledge of pretrial release and criminal justice system procedures; courtroom protocol and bond hearing procedures; jail policies and procedures; Clerk of Court procedures; and community resources.
  • Ability to communicate effectively orally and written with Jail and Judicial personnel.
  • Ability to work within strict daily time constraints while being flexible to last minute changes;
  • Ability to make objective reports to the court; work with accuracy when verifying criminal records and personal defendant information,
  • Ability to interview defendants effectively to obtain pertinent information; explain to defendants the importance of compliance with all pretrial conditions;
  • Ability to use computer systems to retrieve and input information, maintain data for statistical reports, and effectively provide assistance to other program employees.
Typical QualificationsMINIMUM QUALIFICATIONSGraduation from a four-year college or university, preferably in related field and one year of experience working in criminal courts, criminal legal field, criminal investigations, or defendant-based community programs; ORAssociate's degree, preferably in a related field and three years of experience working in criminal courts, criminal legal field, criminal investigations, or defendant-based community; OR High School Diploma or GED and five years of experience working in criminal courts, criminal legal field, criminal investigations, or defendant-based community.Applicants must possess excellent communication skills and be able to work effectively with a wide range of individuals. Excellent computer skills required to effectively retrieve and input information. Preferred QualificationsBachelor's Degree and one year of actual court experience, providing information to the courts both orally and in written form.TRAINEE QUALIFICATIONSGraduation from a four-year college or university, preferably in a related field.Supplemental InformationWorking Conditions: Most work is performed in the courthouse building, usually in the office or the courtroom. Physical demands involve reviewing and maintaining files, updating computerized defendant data bases, operating office machines, and communicating by telephone, computer and fax with various judicial and non-judicial personnel.May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. These documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-###-####.We are excited about the opportunity of having you as a prospective new employee!You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? Below are a few of the reasons why we love working for Guilford County. We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of. Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense. We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist! Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues. 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off. Employer contributes 5% into your 401(k) - no match required. Enrollment in the State Retirement Plan by contributing 6%. Longevity pay beginning at five years of service.We provide a $10,000 Life and AD&D benefit to eligible employees. Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care. Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01 Do you acknowledge that this position is located in Greensboro?
  • Yes
  • No
02 This position requires interviewing inmates awaiting first appearance hearings on a daily basis. Are you willing and able to interview inmates inside a jail/prison every day?
  • Yes
  • No
03 Please select the highest level of education you have achieved:
  • High school or GED
  • Associate's degree
  • Bachelor's degree
  • Master's degree or higher
04 How many years of experience do you have working in criminal courts, criminal legal field, criminal investigations, or defendant-based community programs? (Must be detailed in application.)
  • Less than 1 year
  • 1 less than 3 years
  • 3 to less than 5 years
  • 5 to less than 7 years
  • 7 or more years
05 How many years of professional court experience do you have providing information to the courts both orally and in written for: (must be detailed in application)
  • Less than 1 year
  • 1 to less than 2 years
  • 2 to less than 3 years
  • 3 to less than 4 years
  • 4 or more years
06 In 2-3 sentences, briefly describe your related experience. Required Question
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