The Credit & Collections Administrator will be responsible for contacting customer by phone or email on monies past due and assisting in the day-to-day operations of the credit department. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:
- Daily contact with customers to collect on past due payments for accounts assigned. Maintaining accurate records of all collection activity.
- With minimal supervision, resolve billing and payment discrepancies along with managing and resolving deductions.
- Approve release of orders on hold, within customers credit limit and company guidelines.
- Prepare and send, invoices, statements, and payment schedules as needed and requested.
- Assist with departmental reports, records and projects.
- Run weekly reports on direct builder sales over $10,000 and submit for pre-lien notices.
- For new customers, submit dealer load sheet, run trades, scan all completed documents into dealer folder, and submit UCC filings to NCS.