Credit Specialist
: Job Details :

The Credit Specialist is responsible for reviewing credit applications and past-due accounts. In addition, they will research information from credit organizations to set up new clients' requests for lines of credit and maintain records for customer accounts. As required, the Credit Specialist will escalate issues to the Credit Manager. This position will work simultaneously throughout the day with multiple subsidiaries within the NOVO brand.Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, and specialty millwork, along with a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch every day positively.We are looking for a Credit Specialist to review credit applications and past due accounts, research information from credit organizations, set up and maintain records of customer accounts and escalate issues to the Credit ManagerScheduleMonday - Friday, 9 a.m. - 6 p.m.Pay $20/hr. Benefits at 60 days.Essential Responsibilities• Monitors and maintains multi-company aging to avert payment defaults.• Reconcile discrepancies, such as short pay invoices and billing errors.• Provide excellent customer service, ensuring transactions are processed accurately per established policies and procedures.• Receives credit applications to perform risk analyses on prospective clients and uses the findings to determine if credit will be extended.• Responsible for monitoring and maintaining assigned accounts and updating client information as needed on time.• Makes collection calls and emails to customers in a professional manner.• Processing of customer credit reference requests.• Reviews monthly statements, compiling and providing Excel Spreadsheets of clients' specified information as required per individual account needs.• Assists with customer Invoice & POD Requests.• Develops effective and collaborative working relationships with Sales, Operations, and Clients.• Complies with applicable Federal and State laws, regulations, and guidance, including those related to anti-money laundering.• Perform other duties as assigned.Basic Qualifications (Required)• High School Diploma with additional training (vocational or technical) in Accounting.• Experience in Accounting or Accounts Receivable field.• Proven working experience using accounting systems.• Demonstrated computer skills, including Microsoft Word, Excel, and Outlook.• Excellent research, statistical, and decision-making skills with the ability to navigate the internet to retrieve necessary data.• Capacity to communicate efficiently with all levels of employees, management, customers, and vendors, both verbally and in written form.• Demonstratable ability to multi-task with speed and accuracy while prioritizing tasks.Preferred Qualifications • Two to three years experience in Accounting preferred.• Strong working knowledge of Excel functions and capabilities to gather data and tables best.• Working knowledge of all applicable governing regulations.• Familiarity with sound business, borrowing, and spending practices.Travel Requirements• Travel is primarily local during the business day, although some out-of-the-area travel and overnight may be expected.Physical RequirementsAn employee must meet the physical demands described here to perform the essential functions of this job successfully.• While performing the duties of this job, the employee is regularly required to talk or hear. In addition, the employee frequently is required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; and lift.Why Work with Us?We offer competitive wages, shift premiums, and benefits. Benefits include a clean work environment, medical, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, Paid Time Off (PTO), and 401k program with employer match.We have a dynamic culture with our team members who are encouraged to contribute, change, grow, and get rewarded accordingly. So if you're passionate about contributing to a great team, we would love to hear from you!For more information, please visit our website at: www.novobp.com/careersNOVO Building Products is an Equal Employment Opportunity employer M/F/D/V#NovoEG