Crew Lead, Residential Energy Operations
: Job Details :

The Crew Lead will be part of Tesla's Field Energy Operations team. As a leader at Tesla, the Crew Lead will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the installation and maintenance of energy products safely and on time.* Considered a subject matter expert in energy system installation and is capable of training and mentoring others, may be responsible for a group or team* Able to supervise the jobsite and proactively guide and train team members to ensure compliance. Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety* Able to service and commission energy systems on roofs including array layout, and mounting hardware based on site conditions and customers' needs and expectations. Capable of completing work both with a team and as a lone worker* Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite.  Performs routine maintenance on energy systems* Applies advanced knowledge to improve processes and proactively reviews workmanship onsite. Able to understand productivity goals and drive team members to improve efficiency* Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership* Provide an exceptional customer experience to all customers. Performs other related duties as assigned* Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment* Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted* Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment* Ability to read building plans and equipment manuals. Computer skills preferred* Ability to safely handle power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.* Excellent customer service and strong written and verbal communication skills. Able to always maintain Quality Standards* Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.  Excellent attendance is essential for the team to achieve success. Valid driver's license required