Description BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer serviceSPECIFIC RESPONSIBILITIES:
- Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change
- Prepares food neatly, accurately and in a timely manner
- Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner
- Checks products in prep area and restocks items to ensure sufficient supply throughout the shift
- Understands and adheres to all quality standards, formulas or portion controls.
- Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.
- General housekeeping and cleaning
- Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).
- Performs light paperwork duties as assigned
CONTACT WITH OTHERS - Internal:
- Will have contact with other QSR clerks and QSR Managers on a daily basis
CONTACT WITH OTHERS - External
Requirements Some high school or equivalent with the ability to read and perform math.
- Some high school or equivilant with the ability to read and perform math.
- Ability to read, speak and understand English
Experience:
- Ability to understand and implement written and verbal instruction
- Ability to interact with customers on a friendly basis and work in a fast-paced environment
- Availability: Must be able to work a varied schedule and on weekends and holidays
Physical:
- Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register
- Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday
- Must have ability to lift 10lbs frequently and up to 50lbs occasionally
- Position requires the ability to handle continuous exposure to food and cleaning chemicals
- Position requires the ability to handle exposure to extreme temperatures