TITLE: Crew Supervisor LOCATION: Winston Salem REPORTS TO: Operations Lead Company Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion's wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.
We bring the potential of people, nature, and technology together to make life better. That's our purpose. We are all IN to make life better! Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people's lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality, and sustainability. Unlocking the potential of people, nature, and technology to make life better is what drives us in every aspect of our business. If you are interested in making life better, we are all IN to learn more about you! A bit about what you can expect from the employee experience at Ingredion:
The chance to make a difference No matter where you work in the company, you'll have an opportunity to make life better... for our colleagues, customers, communities, and the world.
Passionate people, motivated to excel Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner's Mindset.
A warm, welcoming environment At Ingredion, everyone belongs! We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.
A place where you can grow personally and professionally We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.
An environment that enables innovation and collaboration We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day. The primary function of this role is to provide leadership to the operating crew and ensure all safety, environmental, quality, and production targets are met during the shift. This position will also serve as key on-site contact for site emergencies during off-shift, weekend, and holiday plant operations. Other responsibilities include but are not limited to supporting growth initiatives and collaborating and communicating across functions.
Core Responsibilities: - Lead efficient and effective plant operation. This involves maintaining oversight of ongoing operations; recognizing undesired operating conditions or potentially undesirable operating trends; and following up with the appropriate personnel to facilitate timely and accurate resolution
- Provide effective leadership by actively utilizing tools such as standard work to drive KPI's, performance of operations personnel and overall process performance
- Direct crew personal as needed to ensure critical functions are covered and flex employees around plant as needed
- Responsible for management and resource allocation regarding planned and emergency maintenance activities
- Coordinate with area leads (Loading, Refinery, Utilities, Wet Mill) to prioritize work for operating crew
- Ensure that the operational directions from management or leads are implemented
- Complete shift rounds - all control rooms and other identified critical points a minimum of twice a shift
- Provide accurate documentation in shift summaries regarding key events that occurred during shift.
- Utilize current company reporting tool to make incident reports and start investigations when required
- Conduct a daily Tier 1 turnover meeting and participate in Tier 2 meeting
- Responsible for approving time for crew in Kronos
- Ensure associate coverage is managed for call-ins and vacation request
- Being aware of and support the facilitation of any project work during shift (supporting engineering work)
- Read, understand, and execute the instructions of the area leads
- Communicate the key process issues affecting safety, quality, and production during shift at the turnover meeting
- Facilitate any planned maintenance items as well as prioritize any necessary maintenance break-ins
- Understand safety requirements and ensure that your crew and others on site are conforming to the requirements
- Complete writing of permits for hazardous jobs (hot work in combustible dust, line break, etc....) as required
- Have sufficient knowledge to recognize the alarm system and take appropriate corrective action
- Ensure all daily regulatory inspections are completed as required
- Be responsible for ensuring waste treatment loading is minimized and waste levels are within the guidelines of the sanitary district
- Contact sanitary district treatment plants to notify them of abnormal waste levels
- Ensure site quality and GMP policies are followed
- Contact customer service, logistics and order coordination as needed to resolve loading problems
- During the off shifts, ensure that quality testing is completed
- Have sufficient knowledge of product safety and product code systems to take appropriate action as required
- Work with maintenance at night/weekends to keep accurate documentation, along with locating of parts in SAP and on the shelf to assist in repair efforts
- Ensure accurate troubleshooting steps are conducted
- As required, give assistance to field operators in duties
- Use root cause analysis tools to improve the process
- Be a member of plant committees and teams
- Look for opportunities to improve processes and share best practices with other shift coordinators and leads
- Develop skill progression plan for crew members to meet individual advancement requirements and ensure adequate cross training to develop crew strengths
- Perform yearly evaluations for crew members and hold crew members accountable for job duties and administer corrective actions
- Lead regular crew meetings such toolbox talks and information sessions
- Capability to manage a manufacturing environment, including capability to perform effectively in high stress, emergency and crisis situations.
- Strong analytical skills
- Experience with project management using best practices to implement and sustain solutions
- Ability to communicate across functional lines and at all levels: learn and apply Ingredion's GMP, Quality and Safety standards; train and coach others to improve performance.
- Desire to build consensus and foster positive relationships.
- Strong written and verbal communication skills.
Qualified candidates will have: - Knowledge of corn wet milling manufacturing operations, processes and customer base and refinery operations strongly desired
- Bachelor's degree with preference in engineering or related field and 1-4 years of experience in manufacturing environment desired or, 5+ years in corn wet milling operations
- Ability to lead a team of direct reports
- Knowledge/experience in using Microsoft Excel, Microsoft PowerPoint and/or other software tools.
- Ability to present shift reports, lead meetings, and review/write SOP's.
- Must be willing to work a rotating shift and work overtime
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. #LI-JS1 #ONSITE
Relocation Available: Yes, Within Country