CRM and Marketing Systems Specialist
: Job Details :

**OFS Brands is currently seeking a qualified candidate to ll a CRM and Marketing Systems Specialist position for our ROOM brand. As a CRM System Specialist, you will be the driving force behind the optimization and seamless integration of our customer relationship management (CRM) and marketing platforms, with Salesforce at the core. Youll lead the development, maintenance, and enhancement of our technology ecosystem to support the entire customer journeyfrom lead capture to e-commerce, customer support, and services. In this role, you will collaborate with cross-functional teams to implement custom solutions and ensure our systems remain scalable and aligned with OFSs strategic vision.This position offers the opportunity to significantly impact OFSs technological landscape, ensuring smooth operations and delivering innovative solutions that enhance customer experiences and streamline business processes. **About Us:Join the team thats inspiring a better way to work. At ROOM, a brand of OFS, were changing how the working world operates through modular architecture, allowing businesses to create flexible and sustainable work spaces. Our innovative products have gained recognition in Interior Design Magazines NYCxDESIGN Awards and TIME Magazine's Best Inventions list. With a clientele that includes companies like Google, Samsung, and NASA, ROOM is shaping the future of work.Responsibilities:Manage the Technology Ecosystem : Lead strategic development and integration of ROOMs technology infrastructure, focusing on Salesforce and Marketo integrations to align with business goals.Drive CRM and Marketing Platform Optimization : Maximize the efciency and performance of CRM (Salesforce) and marketing automation (Marketo) platforms.Ensure Seamless System Integration : Oversee the integration between Salesforce, Marketo, and Oracle ERP systems.Design and Implement Custom Salesforce Solutions : Develop and implement custom solutions using tools like Einstein Analytics and CPQ.Collaborate Across Departments : Work closely with teams to enhance processes and system capabilities.Maintain System Performance : Ensure smooth operations and quick issue resolution with minimal downtime.Data Governance : Establish data governance practices to maintain data consistency and integrity.[]{styl= }