Location: all cities,CO, USA
Position Overview: Are you passionate about animals and thrive in a fast-paced environment? Northside Emergency Pet Clinic is seeking a compassionate and dedicated Receptionist to join our team. As the first point of contact for pet owners in urgent situations, you'll play a crucial role in delivering exceptional care and support during critical times.
In this dynamic role, you'll manage multiple phone lines, handle inquiries, and provide vital administrative support, all while demonstrating empathy and professionalism. If you have excellent organizational skills, a friendly demeanor, and a love for animals, we want to hear from you!
Join us in making a difference in the lives of pets and their owners. Apply today to become part of our dedicated team and help us continue to provide top-notch emergency care.
Benefits:
* Medical, dental, vision, and life insurance options
* Flexible work schedules
* Pay range of $19.00-$20.00/hour based on experience
* Retirement Plan (401k)
* Paid Time Off of 80 hours/fiscal year
* Discounted veterinary care
Essential Functions:
* Provides excellent customer service in-person, over the phone, and during high-stress situations.
* Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
* Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
* Assists with medication pickups, inquiries, and provides information about services and products.
* Inputs and manages data in practice management software, including billing and accounts.
* Assists with retail sales, weighing pets, processing faxes, and maintaining records.
* Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
* High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
* Knowledge of clerical procedures and ability to organize files and records
* Excellent customer service skills, providing courteous and prompt assistance
* Accurate cash handling and cashiering abilities
* Strong multitasking skills with attention to detail
* Flexibility in scheduling, including weekends and holidays
* Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
* 4 10-hour shifts
* Day Shift, Evening Shift, Swing Shift
* Weekend availability
Pay Range
$19-$20 USD
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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