CSR- In office Sales Representative
: Job Details :

DescriptionEssential Duties and Responsibilities

Sales

Provides professional, courteous service to internal and external customers

Answers any questions regarding customer's policy

Accept payments and process transactions

Identify any potential needs the customer may have regarding their policy

Follow up with customers on quotes, renewals, and cancellations

Involved with marketing initiatives for new business development on an as-needed basis

Maintain a neat and clean work area and office

FNOL's (vehicle inspections)

Taking vehicle pictures (squatting, bending, flexing required)

Bank run deposits

Position is full time

Other duties as assigned

Qualifications/Requirements

• Computer literate desired from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience

• High School Diploma
• Previous customer service experience is helpful

RequirementsQualifications/RequirementsComputer literate desired from basic to intermediate skillsBilingual (English/Spanish) is helpfulMust have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customersMust pass state licensing requirementsFlexible scheduleReliable transportationEducation/Training/ExperienceHigh School DiplomaPrevious customer service experience is helpful