Cust Service Rep Supervisor - Home Support - Texas Co
: Job Details :

The Customer Service Rep Supervisor is an employee with responsibility/accountability for assisting and supporting the Assistant General Manager in leading and managing the department or program, promoting the mission, goals, budget and performance standards for the area to produce a desired outcome. This position will oversee day-to-day operations of department. They act as a resource for the Customer Service Rep, MEDEs, Respiratory Therapist and referral sources. They have a basic working knowledge of all office (unit) functions, routing deliveries, managing warehouse, tracking process improvement progress, policy/procedures and processing of clean and dirty equipment. Responsible for coordinating all new patient referrals and have good knowledge of Medicare, Medicaid, and Third party Insurance reimbursement guidelines. Job Requirements Education Required: High School Diploma or Equivalent Preferred: Graduate of an accredited respiratory program Experience Required: 1 year manageria...Support, Supervisor, Customer Service, Home, Service, General Manager, Retail, Healthcare