CUSTODIAL SERVICES AND LABOR SUPERVISOR
: Job Details :


CUSTODIAL SERVICES AND LABOR SUPERVISOR

Nederlander Organization

Location: New York,NY, USA

Date: 2024-11-12T11:30:28Z

Job Description:
RESPONSIBILITIES include, but are not limited to:
  • Conduct in-depth daily assessments of all theatre properties:
    • Ensure the cleaning requirements are properly maintained, and all theatre custodians' duties are performed satisfactorily
    • Report inefficiencies to Management, and participate in offering corrective actions and/or progressive discipline meetings as may be necessary
    • Assist in the evaluation of cleaning products and related safety procedures
    • Maintain seasonal oversight and supervision of snow/ice removal by staff or vendor
    • Assist in identifying/reporting potential facility issues that may need attention
    • Manage front-of-house staff uniform supply; ordering/inventory/distribution
  • Theatre employee relations:
    • Take the lead in managing and directing substitute coverage across chain of theatres
    • Assist Departmental Supervisors with placing out of work Local 306 and 32BJ members in available substitute positions (when theatres may be temporarily dark, to enable work continuity)
    • Maintain a Substitute custodial employee list in cooperation with Labor Relations
    • Maintain Sub-usher employee list; coordinate ongoing needs with multiple Head ushers
    • Track attendance records for all theatre custodians and assist in administration of such
    • Conduct regular individual/group Head Usher meetings
    • Provide additional Operational support for all Opening Nights/Special Events
  • Coordinate and implement training
    • Manage Stage Door Security trainings
    • Oversee ongoing Ambassador (Customer Service) and De-escalation trainings
    • Assist in training and/or re-training of theatre custodians, and with the onboarding/orientation of new-hire Substitute Ushers, as needed
    • Coordinate bi-annual Safety/Emergency Evacuation Plan meetings for each theatre
  • Miscellaneous administrative duties relative to above duties, including:
    • Seek cost efficiencies through oversight of custodial supply stock, management and final supply purchase approval for each theatre
    • Reduce overtime wherever possible
    • Management of MSDS (Materials Safety Data Sheets) Data for all theatres per OSHA requirements
    • Other related responsibilities as may be required
REQUIREMENTS
  • Minimum, 2 years' experience in supervisory management of custodial services or hospitality, with knowledge of cleaning equipment and techniques
  • Experience managing a unionized workforce and/or working knowledge of Local 32BJ (preferred)
  • Ability to take direction and offer clear, effective work direction to diverse staff
  • Ability to interact with all levels of staff and vendors
  • Excellent oral and written communication skills
  • Comfortable with public speaking/presentation of training
  • Comfortability with computers (Word, Excel, Outlook), and willingness to learn new programs
  • Bi-lingual Spanish (preferred)
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