Meyer Distributing is looking for a Customer Account Manager to join our Carlisle team. Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Logistics is a transportation company that serves as the backbone of Meyer Distributing's shipping network. Meyer Logistics has a fleet of 500+ top-of-the-line trucks. Meyer Distributing & Logistics are driven to perform - come join our team today! The Customer Account Manager is responsible for all inside sales functions including but not limited to inbound/outbound telephone calls and the processing of sales documents and represents Meyer and its interests with the highest regard to customer satisfaction in a professional manner. Preferred Experience for a Customer Account Manager:
- Experience: Prior automotive parts knowledge and previous sales experience preferred.
Requirements for a Customer Account Manager:
- Must have excellent verbal and written communication and telephone skills.
- Must have ability to communicate on the phone 90 percent or more of shift.
- Must understand customer's current needs and anticipate future customer requirements.
- Must have ability to multi-task, prioritize and manage time effectively.
- Ability to give special attention to detail required.
- Ability to prioritize workload to meet deadlines.
- Planning/organizing and follow up skills -the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans and follows up to ensure compliance.
- This position requires extensive use of a computer. Experience with Microsoft Windows preferred.
- Excellent negotiating abilities.
- Must have strong organizational and problem-solving skills.
Benefits for a Customer Account Manager:
- Medical
- Vision
- Dental
- Disability
- Life Insurance
- 401K with Company Match
- Bi-weekly paydays on Wednesdays
- Paid Holidays
- Paid Vacation
- Personal Days Available
- Up to 20% Employee Discount
- Casual Dress Code
- Health Savings Account
- Introductory & Annual Reviews
- Other Meyer Perks: Tuition Reimbursement, cell phone discounts, rental car discounts, etc.
Customer Account Manager duties include but are not limited to:
- Handles a high volume of telephone calls per day, working with existing and new potential customers, taking orders and closing sales
- Sources new sales opportunities through inbound lead follow-up and outbound cold calls
- Processes all calls with efficiency and accuracy. Keeps digital notes of all telephone communications. Verifies orders before processing into computer system
- Ensures that accounts are serviced and maintained in accordance with Company standards
- Recognizes customers buying patterns and promotes possible new product lines
- Contacts key accounts regularly. Routinely contacts prospects to continue to build sales and new customers. Develops and maintains professional relations with customers
- Investigates and resolves all customer issues professionally and reasonably, resulting in conclusions that are acceptable for both Company and customer
- Meets or exceeds sales goals
- Stays current on product knowledge and trends
- Some travel possible as directed by supervisor
- All other duties as assigned
Can't decide what category is best for you? See our variety of options below!
- Traditional Automotive Accessories
- Diesel Performance
- High Performance
- Lifestyle/Recreation/Outdoor
- Power Sports
- Collision/Body Shop
- Marine
- Auto Dealership
- Window Tint/12-Volt
- Commercial/Fleet/Snow & Ice Equipment
- RV/Towing
- 4X4/Jeep/Off Road/Suspension
- Tire/Wheel
- Exhaust/Undercar
- Industrial Supply
- Lawn & Garden
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