Customer Account Rep | 4X10 Shift | Full Time (4 Days a Week)
: Job Details :

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The customer account representative position is a full-time, inside sales role for experienced sales representatives. In this position, you will work on behalf of some of the largest retail, telecommunications, and software brands to provide business and residential customers with phone support, work to retain unhappy customers, and upsell new products and services. Schedules vary by site and program. Candidates should be highly reliable, have excellent communication skills, and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPO...Shift, Customer Experience, Sales Representative, Account, Inside Sales, Customer Service, Retail