Customer Account Specialist - Cedar Rapids, IA
: Job Details :

Do you have a knack for organization and thrive in a fast-paced, team-oriented environment?ABC Disposal, an industry-leading waste management and recycling company, is seeking a Customer Account Specialist to join its team in Cedar Rapids, IA. As a Customer Account Specialist, you'll handle high-volume calls, respond promptly to customer inquiries, and ensure data accuracy when managing accounts. You'll routinely process orders, quotes, and requests while keeping customers informed on service statuses. This role is key in maintaining relationships and driving new business, so if you're detail-oriented and passionate about delivering exceptional customer service, this role is for you! Why ABC Disposal? •Comprehensive Benefits: Enjoy health, dental, and vision insurance, as well as disability coverage •Financial Stability: A 401K plan to help you plan for the future •Job Security: Become part of a well-established company with a proven track record of success and growth •Positive Work Environment: Experience a collaborative and inclusive team culture •Talented Workforce: Work alongside a group of experienced professionals in a reputable organization Position Requirements: •High School Diploma or equivalent required •4+ years of customer service experience, preferably in a high-volume call/email environment •Experience with accounting tasks and fleet management is a plus •Proficiency in Microsoft Office Suite and CRM systems •Excellent verbal and written communication skills If you're looking for a new opportunity where your customer service skills can thrive in a supportive, employee-focused environment, we'd love to hear from you-apply today! This organization is an Equal Employment Opportunity employer and a supporter of affirmative action with a strong commitment to diversity, equity, and inclusion. All qualified applicants are considered for employment without regard to membership in any protected class by federal, state, and/or local laws.