Location: Kirkland,WA, USA
The City of Kirkland is currently hiring for 2 Customer Accounts Associates. All applicants will be considered for both roles.
Why Kirkland?
Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!
If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.
We also invest in you!
Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.
Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.
Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!
Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.
Job Summary
Incumbent is responsible for performing central cash receipting, utility billing support, sales and collection service activities, and providing general information to the public.
Principal Accountabilities
Essential Duties
Peripheral Responsibilities
Minimum Qualifications
High School Diploma or General Equivalency Diploma (GED) and two years post high school training or experience in accounting support, customer service and cash handling, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Requires intermediate computer and spreadsheet skills and accurate 10-key calculator skills. Must have excellent math skills and experience with general office equipment and procedures. Must have strong oral and written communication skills and the ability to work effectively with staff, the public, and manage multiple tasks.
Working Conditions
Positions in this class typically require: sitting, mobility, fingering, grasping, talking, hearing, seeing, and repetitive motions. Work is typically sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Selection ProcessFind out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Position requires a resume and cover letter (letter of interest) for consideration of application. Please note how you meet minimum qualifications within the cover letter. This position is open until filled, however, the first review of applications will be on the 15th day of initial posting. The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-###-#### or Telecommunications Device for the Deaf, dial 711. #J-18808-Ljbffr