Customer Administrative Specialist
: Job Details :

Description:

At Offix, we thrive when our people thrive.

We are looking for an energetic, outgoing, customer and detail-oriented team member to provide general office support with a variety of clerical activities and related tasks. This position will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence as well as additional clerical duties. A team player is an essential part of role.

PRIMARY RESPONSIBILITIES

Greets and directs visitors to the company

Answers telephones and directs the caller to the appropriate associate or voicemail as needed

Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information

Receives and forwards incoming mail

Mail Company invoices

Responsible for meter entry of equipment

Coordinating supply pick up at front desk.

Scanning of all administrative projects as assigned.

Assist with other specialty projects needed to accomplish Administrative Team and organization goals

Records supply orders & email to warehouse manager and Operations lead.

Other duties as assigned

Requirements:

KNOWLEDGE AND SKILL REQUIREMENTS

• High School diploma but college degree preferred
• 3-5 years of administrative experience
• 1-2 years of data entry
• Highly organized and with the ability to juggle competing priorities
• Proficiency with Microsoft Office Suite and advanced Excel skills preferred
• Excellent communication skills
• Must embrace and promote Offix's philosophy of Total Customer Satisfaction

Knowledge of e-Automate software a plus

Excellent problem-solving and analytical skills with a proven ability to troubleshoot and improve business processes

Strong interpersonal skills and professional presence to work effectively with a team.

Compensation details: 15-18 Hourly Wage

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