Location: Houston,TX, USA
Position Description
Under direct supervision, the Customer Assistance Clerk performs clerical duties for the Harris County Clerk's Office at the Personal Records Department.
Duties and Responsibilities:
* Assists customers by issuing records, filing documents, and researching office data.
* Issuing Marriage Licenses, Assumed Names, Real Property Filings, Birth and Death Records according to the Texas Statue.
* Receives and processes annex documents, verifies all documents are accurate, and mails out completed marriage licenses.
* Performs cashiering duties, accounts for all monies collected, and prints reports.
* Makes certified and plain copies of instruments records in the Harris County Clerk's Office.
* Answers phones and directs customers to the correct office.
* Operates all equipment in office, computer, printed, copy machine, fax machine, scanner, etc.
* Completes data entry and/or scanning on various documents filed.
* Performs other duties as assigned.
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) ###-#### or email ...@bmd.hctx.net
Requirements
All applicants must register and take the HRRM Clerical Skills Test and score a minimum of 80% with a typing speed of 30 W.P.M. and 80% accuracy.
Please see testing instructions in the General Information section below.
Education and Experience:
* High School Diploma or G.E.D. equivalent from an accredited educational institution.
* Two (2) years of clerical and/or customer service experience in an office setting.
Knowledge, Skills, and Abilities:
* Must pass FBI and Local Background Check.
* Ability to establish and maintain effective working relationship with others.
* Excellent use of English language, as well as written and spelling skills.
* Work independently with limited supervision and exemplify professional manner in all circumstances.
* Ability to maintain high level of confidentiality of documents.
* Good interpersonal skills and ability to work with the public in a professional manner.
* Ability to handle stressful situations.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. See Resume will not be accepted for qualifications.
Preferences
* Basic knowledge of Windows 11 application.
General Information
Register Online for the HRRM Clerical Skills Test using the following link:
* Click the above link to the HRRM Clerical Skills Test registration page
* Click on Apply to submit your request for testing
* You will receive a test invitation and instructions via e-mail within 48 hours
* You will have no more than 5 calendar days to access and complete testing
* Your score will be automatically uploaded to your application
* The test may be taken once every 30 days
* Most recent test scores are retained for up to 6 months
Position Type and Typical Hours of Work:
* Regular Full-time
* Monday - Friday | 8:00 A.M. - 4:30 P.M.
* Overtime as warranted
Location:
* Civil Courthouse, 201 Caroline St., Houston, TX 77002
* This position does not include paid parking; a subsidized Harris County Metro card is available after employees receive their first paycheck.
Salary:
* $16.50 Hourly
* Based on 26 pay periods
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
* Medical Coverage
* Dental Coverage
* Vision Coverage
* Wellness Plan
* Life Insurance
* Long-term disability
* Employee Assistance Program
* Ten (10) days of vacation each year for the first five (5) years of service
* Accrual rates increase based on years of service
* Eleven (11) County-observed holidays and one (1) floating holiday
* Professional development opportunities
* Dependent Care Reimbursement Plan
* Healthcare Reimbursement Account
* 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
* Retirement Pension (TCDRS)
* Flexible schedule (varies by department)
* Transportation Assistance (Metro RideSponsor Program)
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
01
Which of the following best describes your highest level of education completed as it relates to this position?
* High School or GED diploma
* Associate Degree
* Bachelor's Degree
* Master's Degree or higher
* None of the above
02
Which of the following best describes your verifiable clerical and/or customer service experience in an office setting? (To be considered, qualifying experience must be documented in your application's employment history)
* Less than two (2) years
* Two (2) years but less than three (3) years
* Three (3) years but less than four (4) years
* Four (4) years or more
* I do not have this experience
03
Please provide details about your verifiable clerical and/or customer service experience in an office setting. Do not use Please see Resume or See Resume (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type None in the space provided.
04
Do you have basic knowledge of Windows 11?
* Yes
* No
05
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
* Advanced
* Intermediate
* Basic
* Entry Level
* Not proficient
Required Question
Agency Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-###-####
Website