Customer Care Rep- 3rd Shift
: Job Details :


Customer Care Rep- 3rd Shift

Lineage Logistics, LLC

Location: Ottumwa,IA, USA

Date: 2024-11-02T05:11:31Z

Job Description:
Invoice and verify accounts accurately and in a timely manner Verify inbound receipts for accuracy Develop and maintain customer relationships in a professional manner Generate customer reports per customer request (i.e. weekly, monthly late/bill reports) Coordinate availability of product and schedule for daily shifts with warehouse team Coordinate with Operations on special client requests; expediting when necessary Serve as first point of contact to resolve customer issues Maintain and file documentation in organized and comprehensive way ADDITIONAL DUTIES AND RESPONSIBILITIES - Partner with Inventory and Operations to research inventory discrepancies and misplacements MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES) High School diploma or GED may be required depending on facility. Excellent verbal and written communication skills; English may be required Excellent organizational skills, including ability to multi-task and prioritize workload. Proficient computer skills, includin...Customer Care, 3rd Shift, Operations, Retail, Customer
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