Location: Rocky Mount,VA, USA
Part-Time Customer Care Representative
Make an impact while building a career in the skilled trades industry. Join a team that values your voice, your growth, and your potential!
What's in it for You?
* Competitive Pay: $17-$19 per hour
* Flexible Schedule: 20-22 hours per week, perfect for work-life balance
* Career Growth: Opportunities to advance within a thriving company
* Team Culture: Be part of a supportive, family-oriented environment
Why You'll Love It Here
At Wisler Plumbing & Air, we treat every team member like family. When you join us, you'll experience a culture that emphasizes:
* Growth and development opportunities
* A positive, respectful workplace
* A focus on teamwork and mutual support
Your New Role
As a Part-Time Customer Care Representative, you'll play a critical role in creating a great first impression for our customers. Your day-to-day responsibilities will include:
* Answering and managing incoming calls with professionalism and care
* Maintaining a 90% call-to-booking ratio to ensure customer satisfaction and operational efficiency
* Following up on internet leads and internal requests to drive business success
* Responding promptly as the first point of contact for all inquiries
* Keeping appointment schedules full across sales, service, water treatment, and HVAC
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.