Customer Care Representative
: Job Details :

Reporting into The Customer Service Manager, we are looking for an entry level candidate with an interest in customer service who is going to embrace the vineyard vines lifestyle. The ideal Customer Care Representative will be an enthusiastic member of a high-energy team. This position calls for an exceptional eye for detail as well as the ability to multitask in a fast-past environment. Customer Care Representatives are responsible for maintaining relationships with customers, so strong communication skills are essential. Candidates who enjoy Arnold Palmers during the day and participating in basketball games at night are encouraged to apply. Key Responsibilities: Be responsible for communicating with our customers via phone, email, and in person regarding online/phone orders, issues, and experiences Resolve customer complaints via phone, email, mail, or social media. Attract potential customers by answering product and service questions; suggesting information about other products an...Customer Care, Representative, Customer Experience, Customer Service, Service Manager, Retail