Location: Duluth,GA, USA
**About the JOB-**
Adecco is assisting their client with their search for Customer Service Representatives.
**Type:** 40hrs/wk. Contract
**Start Date: 1-2 weeks**
**Location: Remote**
**Pay: $** **16.00** ( offer can be up-to $18.00 based on experience and interview)
**Duration: Temp-to Hire (based on performance)**
**Shift: **Training Schedule: 8:00a-5:00p ET M-F**
6 **:00a-9:00p everyday including weekends. They will have 2 days off.**
**Candidates MUST be on camera during interviews and all throughout training
**Description:**
******100% remote from all EXCEPT the following states: AK, AZ, CA, CO, HI, IL, NJ, VT, WA, WY**
**Must have high speed internet
Responsibilities for the **Call Center Agent** job include but are not limited to:
Provides front line, direct contact with customers over the phone.
Informs customers of the organization's products and/or services.
Accurately collects pertinent information from customers.
Answers routine questions and resolves basic problems.
Refers more difficult items to higher level team members for guidance.
Show empathy while resolving their issue.
Follows standard screens/scripts to perform most tasks.
Navigates computer-based system, maintains and updates company records as needed.
Maintains professionalism and effectively interacts with all contacts.
Processes and determines coverage by reviewing forms and other applicable records.
Take the initiative to truly understand the need of the caller & solve using your expertise.
Qualifications for this **Call Center Agent** job:
High School Diploma or GED and 1 year experience in Customer Service
**Pay Details:** $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance