Location: Westchester,IL, USA
IAA, an RB Global Inc Company is seeking for a Buyer Care Specialist to join our team in Westchester, IL.
Here at IAA, excellent customer service is at our core. That's why our Buyer Care Specialist play such a meaningful role in the operation of our service centers.
Check out a day in the life here: Driving Talent: Buyer Care Specialist - Teaser (vimeo.com)
Buyer Care Specialist embody our team player values, by providing an outstanding experience for our internal and external customers through various communication channels helping IAA focus on business and branch growth.
Its important that our support teams are available when our buyers need them most, as such, our Specialists will require flexible availability to work an assigned 5 day work schedule within our hours of operation: Monday- Friday (6:30 am-7:00 pm CST), Saturdays (8:00 am-5:00 pm CST) & Sundays (6:30 am 2:30 pm CST).
Responsibilities include (but are not limited to the following):
Key Performance Indicators:
Preferred Requirements:
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAA Holdings, LLC:
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAAs unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities