Location: Fishers,IN, USA
- The Customer Service Specialist assists the Customer Service Team with the processing of claims using good judgement, video, and information from the locations to resolve claims in a timely and cost-effective manner- Fully trained in all facets of unlimited customer support/call queue and will float between the two roles depending on where they are needed the most- Provides automotive claims processing and resolution support for the customer service departmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
- Experience in automotive claims processing and resolution OR someone who comes from an auto repair/tech background and is open to moving into a claims role- Strong customer service background- Strong understanding of Microsoft products suite