Location: Dallas,TX, USA
Anywhere in Texas (Monthly visit to customer site in Dallas)Area of Interest: Customer ExperienceCompensation Range: 133300 USD - 193500 USDJob Type: ProfessionalJob Id: 1427303***Application window is extended to close on 15/Nov/2024***Travel Requirement: Monthly visit to customer site in the US (Dallas), Texas.WHO YOU'LL WORK WITH As a Solution Architect, you will report directly into the Customer Experience Delivery Team with main responsibility for the installation, integration, customization, and delivery of our Software products focusing on cloud and networking orchestration and automation. There will be significant customer interaction including on-site delivery for POCs, Production-Pilots and Production deployments.WHAT YOU'LL DO Cisco's Customer Experience (CX) team is one of the highest growing areas at Cisco. Passionate about the management and automation of customer's hybrid IT, consultants work with some of the largest and thought-leading customers in the world. This Professional Services group helps build solutions, leads implementations, and enables customer self-sufficiency on market-leading Cisco software products.Role & Responsibilities:The Solutions Architect's primary role is positioning, architecting, and delivering service solutions around Cisco's Enterprise technologies and integrating them into the customer's overall data center architecture and design.Connects with Cisco internal stakeholders, customers, and partners across functions and boundaries to achieve significant results.Has a global impact.Decisions impact the achievement of customer, operational, program, or service objectives.Contributes effectively in the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.Provides technical expertise and guidance to resolve complex customer problems in support of critical issues.Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.Recognized as a technical expert and leader in their technical domain.Independently applies knowledge and experience in creating solutions for customer outcomes.Works independently, with guidance in complex situations only.WHO YOU ARE You automate delivery of Enterprise solutions for the customers.Integrate systems to multiple enterprise applications.You're able to explain technical issues and present information in a concise manner to both technical and non-technical personnel.You maintain effective working relationships with assigned customers and project managers.Leverage product API for automation of implementations.Plans and executes highly complex Network Upgrade and Network Migration activity.Provides technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.Translate business requirements into solution design.Client-facing experience. Ability to be onsite once a week or twice a week, at the customer location.Minimum Qualifications for this Role: BS in a technical field (CS/EE) or equivalent with 8+ years related experience with 3-5 years of experience leading large scale Enterprise Design and Implementation Engagements.Experience in Cisco SDWAN, Cisco Catalyst Center, and SDA is a must.Expertise in Enterprise Routing and Switching technologies, such as MPLS, DMVPN, BGP, EIGRP, OSPF, IS-IS, VXLAN, LISP, and VRF.Experience in Programming and Automation.5+ years of experience in consulting roles.Preferred Qualifications for this Role: Deep technical expertise and expert knowledge of Cisco's Enterprise products and solutions.6-10 years within Professional Service role(s).Cisco DevNet certification is preferred.CCIE Preferred, in order of preference: R/S, SP, Security, Data Center.WHY CISCO? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone.#J-18808-Ljbffr