Location: Groton,CT, USA
[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation / Health, dental, and vision / 401k - As a Customer Experience Agent you'll: Deliver above-and-beyond customer service over phone, email, and social platforms; Listen attentively to customer concerns, troubleshoot problems, and provide effective solutions to ensure customer satisfaction; Communicate clearly and effectively with customers, using active listening and concise language to convey information and instructions; Accurately document customer interactions; Collaborate with other CX team members and departments...Hiring Fast >>