Location: Arlington,VA, USA
Customer Experience Intern Internships / Arlington, VA We need an extraordinary team member who thrives as part of a fast-paced team and takes pride in their ability to succeed while delivering value to our customers. Be challenged by innovation and grow professionally by solving one of the most interesting challenges impacting businesses across the globe.
Interos, founded by Jennifer Bisceglie, is one of the most transformative technologically advanced platforms that powers the global economy supply chain. By using ML and big data, Interos aspires to dynamically and continuously map all of a companys business relationships to multiple tiers of dependency on a global scale and endeavors to help customers understand risk in their multi-tier, global supply chains. The scope of this value proposition extends across a variety of different technology sectors including risk management, supply chain intelligence, financial intelligence and cyber-security. Interos has raised funding from two extraordinary venture capital firms: Venrock, led by Nick Beim, and Kleiner Perkins, led by Ted Schlein. We have doubled in size in 2020 and are planning a similar trajectory in 2021. Our offices are headquartered in Arlington, VA, we have presence in Menlo Park, CA and are hiring across the nation for remote team members.
We need an extraordinary team member who thrives as part of a fast-paced team and takes pride in their ability to succeed while delivering value to our customers. Be challenged by innovation and grow professionally by solving one of the most interesting challenges impacting businesses across the globe.
**The Opportunity:**
Interos is changing the future now on how organizations find risk and innovation in their network of business relationships (supply chain). We're looking for a Customer Experience intern who is curious, detail oriented and wants to be entrusted with real responsibility and embrace the opportunity to make our product better. Youll be a full member of the Customer Experience team and learning to solve real world problems. You will be working in a collaborative, agile environment, where every voice matters, outside the box thinking is encouraged, and the best ideas always win. **Dates of Internship: June 7, 2021-August 6, 2021** **Essential Functions/duties:**
* Meet and engage your team's portfolio of customers and become fluent in their history, business outcomes, and goals
* Meet and develop relationships with Customer Success, Solution Engineering, Support, and Sales teams
* Prepare and attend customer cadence calls, tracking notes and action items
* Assist in drafting and tracking success plans and related assets/activities
* Collaborate in preparing executive read-outs on customer health, assist in preparing QBRs
**Minimum Qualifications:**
* Currently pursuing a Bachelor of Science or Bachelor of Arts for Marketing, Communications, Engineering of Governmental Studies.
* Strong writing and editing skills are essential.
* The ideal candidate will be a self-motivated, self-starter equipped with strong organizational and multi-tasking skills.
* Must have the ability to meet deadlines.
* Detail-oriented with strong organizational skills
* Excellent written and verbal communication skills
* Strong computer skills and a quick learner of new technology
* Strong interpersonal skills and judgment
* Enthusiastic and self-motivated with a good sense of humor
* Interest in learning about and sharing in our mission
**Preferred Qualifications:**
* Graduation date of December 2021 or May 2022
* Previous intern or communications experience is a plus
* Experience with Salesforce a plus
Interos is proud to be an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.
If you are a candidate in need of assistance or an accommodation in the application process, please contact ...@interos.ai
**Your Privacy**