Location: Schenectady,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $78K per year - As a Customer Experience Rep you'll: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handle complex account questions and resolve issues with empathy and care; Document interactions and escalate issues as necessary to ensure quick resolution; Collaborate with cross-functional teams to enhance overall service quality and user satisfaction...Hiring Fast >>