JOB TITLE: Customer Field Support Engineer LOCATION: Hybrid in Cedar Rapids, IA or San Jose, CA DURATION: 6 month contract PAY RANGE: $55-65/hour TOP 3 SKILLS:
- Python Experience
- Jira and GIT experience
- GNSS testing and debugging
COMPANY: Our client, a multinational electronics company is recruiting for a Customer Field Support Engineer. If you meet the qualifications listed, please Apply Now! OVERVIEW & IMPACT:
- Applicant will focus on triage of customer, field and local test issues while improving efficiency of process and tools. Some travel required.
JOB RESPONSIBILITIES:
- Keep platform software issues synced with internal issues
- Validate Jira/data (collect logs, get replication procedure, etc)
- Replicate & Triage Issues, provide feedback
- Minor tools edits/improvements
- Use the Continuous Integration system (python edits and database queries)
- Keep stakeholders informed
- Coordinate between teams
- Potential to support certification testing on site (US, Europe, Asia)
QUALIFICATIONS & REQUIRED SKILLS:
- Python
- Excel, Word
- Jira (or equivalent issue tracking system)
- GIT (or equivalent version control system)
Additionally, we look for the following universal qualities in all candidates:
- Resourceful Achiever: self-motivated and proactive, you flex to try new approaches and creatively solve problems
- Avid Learner: you thrive with challenges, seek continuous growth and improvement, and seek data to prove your hypotheses
- Devoted Professional: you are diligent and deliberate in your work, leveraging your expertise to deliver results without ego
- Thoughtful Collaborator: you build relationships across teams, offering help and welcoming ideas from others to drive work forward in an inclusive manner
PREFERRED SKILLS (optional)
- GNSS test and debug
- Embedded firmware debug
- SQL
- Matlab
- C programming for PC and Linux desktop applications
- Embedded firmware
- Linux
- Android
- Schematics, RTL
- SPIRENT
IND 123