Customer Field Support Engineer
: Job Details :


Customer Field Support Engineer

Ursus

Location: Cedar Rapids,IA, USA

Date: 2024-12-23T09:07:29Z

Job Description:
JOB TITLE: Customer Field Support Engineer LOCATION: Hybrid in Cedar Rapids, IA or San Jose, CA DURATION: 6 month contract PAY RANGE: $55-65/hour TOP 3 SKILLS:
  • Python Experience
  • Jira and GIT experience
  • GNSS testing and debugging
COMPANY: Our client, a multinational electronics company is recruiting for a Customer Field Support Engineer. If you meet the qualifications listed, please Apply Now! OVERVIEW & IMPACT:
  • Applicant will focus on triage of customer, field and local test issues while improving efficiency of process and tools. Some travel required.
JOB RESPONSIBILITIES:
  • Keep platform software issues synced with internal issues
  • Validate Jira/data (collect logs, get replication procedure, etc)
  • Replicate & Triage Issues, provide feedback
  • Minor tools edits/improvements
  • Use the Continuous Integration system (python edits and database queries)
  • Keep stakeholders informed
  • Coordinate between teams
  • Potential to support certification testing on site (US, Europe, Asia)
QUALIFICATIONS & REQUIRED SKILLS:
  • Python
  • Excel, Word
  • Jira (or equivalent issue tracking system)
  • GIT (or equivalent version control system)
Additionally, we look for the following universal qualities in all candidates:
  • Resourceful Achiever: self-motivated and proactive, you flex to try new approaches and creatively solve problems
  • Avid Learner: you thrive with challenges, seek continuous growth and improvement, and seek data to prove your hypotheses
  • Devoted Professional: you are diligent and deliberate in your work, leveraging your expertise to deliver results without ego
  • Thoughtful Collaborator: you build relationships across teams, offering help and welcoming ideas from others to drive work forward in an inclusive manner
PREFERRED SKILLS (optional)
  • GNSS test and debug
  • Embedded firmware debug
  • SQL
  • Matlab
  • C programming for PC and Linux desktop applications
  • Embedded firmware
  • Linux
  • Android
  • Schematics, RTL
  • SPIRENT
IND 123
Apply Now!

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