CUSTOMER FULFILLMENT ASSISTANT LEAD
: Job Details :


CUSTOMER FULFILLMENT ASSISTANT LEAD

Florida Tile

Location: all cities,KY, USA

Date: 2024-11-02T07:18:02Z

Job Description:
Perfect Attendance Bonus Program$2.00 Shift Differential Up to 120 hours of PTO in the first year $1200 SIGN-ON BONUS Perks at Work Discount $1400 Referral Bonus EAP Program Weekly Pay! Medical/Dental/Vision Insurance 401K Matching Tuition Reimbursement Flex Spending Account $140 Annual Shoe Voucher Employer Paid Short- and Long-Term Disability SUMMARY: Manages our expanding inventory of sample material while collaborating with our sales team to ensure timely delivery of promotional materials to support our vision of growth and business opportunity within a competitive market. Assists with NDC inventory activities and responds to customer service inquiries in a timely and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Monitor the flow of sample orders as requested.
  • Manage inventory of the sample department and control restocking of materials.
  • Moves pallets of material within warehouse and trucks.
  • Provide timely and accurate responses to orders status inquiries.
  • Occasionally gather and package marketing labeling materials for shipment to outside sales reps.
  • Inspects assigned equipment daily.
  • Confirms requested materials are an accurate and professional representation of Florida Tile.
  • Investigates customer complaints regarding amounts received on outbound shipments while maintaining order accuracy KPIs for the NDC.
  • Responds to customer inquiries regarding stock availability.
  • Other duties as assigned
QUALIFICATIONS:
  • Experience with warehouse management systems.
  • Strong customer service skills with excellent interpersonal and communication skills.
  • Proficiency in Microsoft Word & Excel.
  • SAP experience. (preferred)
  • Must be able to lift 75lbs on a regular basis. Could be up to 90 lbs.
  • Previous leadership experience preferred.
  • Strong management skills with high attention to detail.
  • Forklift experience a must
  • Ability to work in a team environment.
Florida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefits program includes:
  • Medical, Dental, and Vision Plans
  • Flexible Spending Accounts
  • Employee Wellness Program
  • Employer Paid Short- and Long-Term Disability
  • Employer Paid Life Insurance
  • Supplemental Life, AD&D, Accident, and Critical Illness Coverage
  • 401(k) Retirement Plan and Employer Provided 401(k) Matching
  • Tuition Reimbursement
  • Paid Time Off
Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.
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