Our client, in Concord MA is seeking a Customer Operations Associate to join their team to be responsible for the order management process and the customer relationship as it pertains to ordering Welch's products.Job Title: Customer Operations AssociateLocation: Concord MA Pay Range: $47.56Schedule: Hybrid Work Model This role will be based out of our Concord, MA headquarters with Thursdays and Fridays being flexible remote days. On occasion, this cadence may shift based on business needs.What's the Job?
- Serve as an internal champion for the customer with a lens towards fostering a mutually beneficial relationship.
- Manage data integrity within the ERP and other internal systems
- Manage ongoing ordering for designated customer group
- Collect and maintain requirements/expectations/fees for key customers
- Identify and recommend opportunities for improvement/efficiency gains
What's Needed?
- High school diploma required. Associate or Bachelor's degree is preferred.
- 0-2+ years of previous business experience, preferably in a operations/supply chain/relationship management environment (internship and/or co-op experience applicable).
- Excel skills required
- Prior supply chain/logistics experience and consumer goods experience are a plus
- Oracle Systems or other ERP program experience is a plus
What's in it for me?
- Free training to upgrade your skills, including a free college tuition program
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
- 24/7 Manpower customer care support
- Dedicated Career Partner to help you achieve your career goals
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.