Location: Beaverton,OR, USA
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
Job Title: Sales and Customer Support: Marketplace Operations
Location: PDX / Beaverton, OR (Onsite role)
Duration: 6 Months contract
Job Description:
We are looking for a Specialist Lead to join the Marketplace Operations Team! Multiple Positions are available.
In this role, you will be known as the subject matter expert on a specific area of the business (example: Men's/Women's/Kids Apparel or Footwear, Supply, or Freight) by observing and understanding business operations to provide continuous improvement for optimizing and improving order book health efficiency. You will be responsible for providing relevant and accurate data and highlighting risks and opportunities for our partners. You will connect with, develop, and maintain positive relationships with planning, transportation and account & channel contacts and internal cross functional partners through report interpretation, data visualization tools and phone/email communication.
What you will work on
If this is you, you'll be working with the MPO team monitoring critical performance metrics to improve service and drive business decisions. This role ensures quality, timely, and relevant information is in place to drive clarity and visibility within the supply chain for both internal and external partners. Deliver customer service excellence through quick response times via email/phone are a foundational principle to success in this role. As a Specialist Lead, you'll drive continuous process improvement, support operational partner projects and influence business decisions, while supporting our monthly shipment goal setting process.
Who you will work with
You will report to the Marketplace Operations Manager, while cross functionally working with our Client Marketplace Partners unit (Planning, Merchandising, Finance) and Seasonal Execution teams. As a team, we will provide support to one of North America's key strategic Marketplace Partners!
Degree is not required, but supply chain degree is preferred if they have one
2-3 years' experience in operations, supply chain, or customer service is required
The top skills required are as follows:
Clear communication and attention to detail
Works independently and is comfortable working in ambiguity
Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred
Soft skills include being flexible, as this Candidate may move between teams; great people skills, as they will be working with a pretty large team; and being able to multitask (fast-paced environment that's constantly changing)
While SAP experience is preferred, the manager wants to note that the new system they are using is not in use in many other places, and therefore SAP experience is not a dealbreaker for this role
Why work with us - At Net2Source, we believe everyone has an opportunity to lead.
We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.