Customer Quality& Compliance Technician
: Job Details :

Customer Quality & Compliance TechnicianArchbold, OH 43502, USAJob DescriptionThe Customer Quality & Compliance Technician ensures finished good quality and customer compliance. Responsibilities include maintaining a customer compliance database; monitoring finished good quality performancelevels; improving products and/or processes by investigating, problem solving, analyzing, and applying technology; and developing expertise, standards, and procedures. This position works closely with the business segment team, other departments across the company (Procurement, Product Safety, Chemical and Environmental, Sales, Quality), third-party labs, and customers.Key Responsibilities:Concentrates on finished good quality with a focus on customer compliance expectations.Reviews, understands, and maintains records for compliance for both the customer and governmental regulations and standards.Understands customer expectations and nonconformance reports and translates those requirements into specifications used by employees within Sauder.Maintains Sauder compliance records in the customer database.Reviews, documents, and files third party reports.Assists in resolutions to non-compliant test reports and customer product deviation reports.Communicates with third-party test labs to understand and resolve issues, understand new requirements, and update Sauder Woodworking Co processes and procedures when necessary.Evaluates and improves current methods and processes for ensuring product quality and compliance to customer expectations.Qualifications:Experience or exposure in compliance and regulatory standards is desirable.Proficiency in SAP and Microsoft Office.Experience working within database structures.Excellent organization skills and attention to detail.Strong communication skills, verbal and written communication.Ability to work collaboratively across multiple departments and channels.Bachelor's degree in related field and coursework in chemistry and/or quality is preferred.PAY SUMMARY:Expected offer range: $44,500- $59,250. The actual salary will be based on factors such as location, relevant experience, and skills. The Max salary listed is not the top of the salary band.We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.Sauder is a family company, so we believe in a healthy work-life balance for our employees. We want employees to know their time here is more than just a job--they can build a life-long career at Sauder. We have a culture of continuous improvement and internal advancement. We provide 3 weeks of vacation and a full benefit package beginning at 30 days. Other perks include 401(k), a company-funded health savings account, free counseling, furniture discounts, and tuition reimbursement.Sauder Woodworking Co. is North America's leading producer of ready-to-assemble (RTA) furniture and one of the top five residential furniture manufacturers in the United States. An authentic American original, a majority of Sauder furniture is manufactured in Archbold, Ohio--right where we were founded in 1934. We have thrived for over 85 years because we have led with integrity and respect, found better ways, served others and were great stewards of our resources.Equal Opportunity/Affirmative Action Employer M/F/Disabled/Veteran#J-18808-Ljbffr