Customer Relations Coordinator
: Job Details :

Job Title: Customer Relations Coordinator

Job Description

Our client provides real estate tax review services for commercial property. The majority of their review services result in an appeal on the property's current real estate tax. This role involves gathering data for the appeals through both email and phone correspondence with clients to collect information for the analyst team. Responsibilities include being the point of contact for new accounts, performing intro calls, follow-up emails, and additional calls if information isn't provided. The role also involves file setup, data management, and prioritizing daily account management. High volume of outbound phone calls is required daily. The coordinator will update clients on their case status, communicate with business development managers and analysts, and ensure necessary information is received by deadlines. Additionally, the coordinator will allocate documentation appropriately, assist the accounting department in collection of outstanding receivables, and support the sales manager in contract review of Parcel Listing and Agent Authorization documents.

Hard Skills

+ Bachelor's Degree Required

+ Outbound calls

+ Computer skills

Soft Skills

+ Attention to detail

+ Service orientation

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options.