Customer Relations Representative - State Farm Agent Team Member
: Job Details :

We are looking for an account service representative with insurance experience to help with our growing agency! Doug Johnson Insurance AgencyState Farm Insurance and Financial Services2100 Rue Simone (South Morrison Blvd. Behind Regions Bank)Hammond, Louisiana 70403(Office) 985-###-####(Email) ...@statefarm.com(Facsimile) 985-###-####Visit our Web Site dougisyourneighbor.com SECOND GENERATION AGENCY SERVING THE GREATER HAMMOND MARKET SINCE 1963 Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm Insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Desired qualities include: Ethical and Honest Must have applicable license or must obtain applicable licensing requirements.Interest in marketing products and services based on customer needs.Excellent communication skills - written, verbal and listening.Excellent interpersonal skillsPeople-orientedOrganizational skillsDetail orientedProactive in problem solving.Dedicated to customer service.Able to learn computer functions.Experience in a variety of computer applications, particularly WindowsAbility to work in a team environment.Ability to make presentations to potential clients.Experience in marketingAbility to conduct interviews in the office and in client's home or business.Ability to assess client needs and conduct effective interviews.Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.Ability to execute a detailed business plan.Experience in marketing financial productsKnowledge of financial services productsKnowledge of life productsKnowledge of health productsCourses on ethical and client centered sales practices will be required.Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. Responsibilities: Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options. As an agent team member, you will receive: Base salary in the range of $30,000 - $60,000 + CommissionSalary depends on experience and your experience and qualifications. Health benefits Paid time off (vacation and personal/sick days)Growth potential/Opportunity for advancement in my office