Location: all cities,KS, USA
Job Posting
Important Recruitment Information for this vacancy:
Job Posting closes: 09/30/2024
Supporting Documents Uploaded By: 10/01/2024
Agency Information:
Kansas Department of Revenue
Customer Relations
Topeka, Kansas
www.ksrevenue.org
About the Position:
Who can apply: External (anyone)
Classified/Unclassified Service: Unclassified
Full-Time/Part-Time: Full-Time
Regular/Temporary: Regular
Work Schedule: 8:00 AM - 5:00 PM; Monday - Friday
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Search Keywords: KDOR
Compensation:
Hourly Pay: $21.13
Bilingual English/Spanish Hourly Pay: $22.77
Employment Benefits:
* Comprehensive medical, mental, dental, vision, and additional coverage
* Sick & Vacation leave
* Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
* Paid State Holidays (designated by the Governor annually)
* Employee discounts with the STAR Program
* Retirement and deferred compensation programs
Visit the Employee Benefits page for more information
Position Summary:
Daily customer contact in person, by phone and e-mail. Requires a strong customer service, flexibility, problem solving and analytical thinking orientation. Educates customers on applicable laws, policies, services and resources for all tax types administered by the department. Provides customers with information regarding status of records, tax return or other transactions. Provides guidance on options to correct deficiencies, problems or errors. Electronically file 90% of returns. Assists in completion of original and amended business, income/food sales tax, and homestead returns for current and past periods. Good knowledge of current Kansas tax statutes, regulations and department policies and procedures. Keep abreast of new and amended tax legislation enacted by legislature. Registers businesses and issues registration certificates for all appropriate tax types associated to business activity. Provides start-up assistance and education regarding filing requirements, tax exemptions, due dates and penalty and interest. Performs registration account management on business accounts. Be knowledgeable of Kansas Business Center (KBC) and Streamlined Sales Tax (SST) online business registration systems and perform account adjustments as needed. Work from ASTRA Tax Processing (ATP) worklists to correct problem tax account periods and profiles. Ensure customers' needs are met in a professional, efficient manner.
Qualifications:
Education: High school diploma or equivalent.
Minimum Qualifications: Two years of experience in interviewing, investigating or providing technical assistance to clients, customers, or the public, and two years of experience or education in auditing or accounting support work. Education may be substituted for experience as determined relevant by the agency.
Preferred Experience: Knowledge of ATP, Kansas Department of Revenue (KDOR) Online services and filing, Tax knowledge (i.e. Income and Business Taxes), Policy Library, ACM and the ability to review Tax balances for issues that may not be the norm.
Preferred Skills: Word, Excel, PowerPoint, Access, proofreading, editing, and attention to detail.
Post-Offer, Pre-employment Requirements: KBI and FBI fingerprint required due to access to Federal Tax Information files in KDOR systems
Recruiter Contact Information:
Kansas Department of Revenue - Recruitment Team
* Email: ...@ks.gov
* Phone: (785) ###-####
* Mailing Address: Kansas Department of Revenue, Office of Personnel Services, 109 SW 9th Street, Topeka, KS 66612
Job Application Process:
* First Sign in or register as a New User.
* Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
* Upload required documents listed below for the Careers> My Job Applications page.
* Start your draft job application, upload other required documents, and Submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter.
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: How to Apply for a Job - Instructions and How to Search for a Job - Instructions
Required Documents for this Application to be Complete:
Upload these on the Careers - My Job Applications page:
* Transcripts (if necessary)
* DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application:
* Resume
* Cover Letter
Helpful Resources at jobs.ks.gov: How, What, & Where do I Upload Documents
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a veteran; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) ###-####, scanned and emailed to ...@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Reasonable Accommodation Policy Statement: The Americans with Disabilities Act Amendments Act of 2008 ensures you the right to reasonable accommodations. A request for an accommodation will not affect your opportunities for employment with the State of Kansas. Arrangements will be made if you have a disability that requires an accommodation for completing an application form, interviewing or any other part of the employment process. It is your responsibility to make your needs known to the KDOR Recruitment Office at 785-###-####.