Customer Service 1
: Job Details :

** Customer Service 1**

**Job Category****:** Stations-Central **Requisition Number****:** CUSTO03913 Showing 1 location **Job Details**

**Description**

Pilot Freight Services is seeking a full time **Customer Service 1 Representative** to work in our **Houston, TX Station,** located in **Humble, TX.** The hours for this position are **Monday through Friday. 0800 am - 5:00 pm**

**Job Summary:**

* Frequent and accurate communication to customer, cartage agents, and other station and company personnel.

* Provide rate quotes on shipments Track & trace shipments progress and resolve any problems

* Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner

* Update customer sheets Qualifications:

**Qualifications**

* Must have some Customer Service background

* Must be detail-oriented

* Must have excellent computer and communication skills

* Must have the ability to multi-task in a high-paced environment.

* **On Call Rotation Required.**

**Qualifications**

**Skills**

**Required**

**Being Thorough** *Novice* **Attention to Detail** *Novice* **Ability to Work Under Pressure** *Novice* **Behaviors**

**Required**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**Team Player****:** Works well as a member of a group

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**:**

**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)