Job PurposeWant to apply Read all the information about this position below, then hit the apply button.Assist and support SBI Sales Team with order to cash responsibilities with a primary focus on managing accounts receivable. Provide resolution for internal and external customers on issues including but not limited to order entry, billing, ERP data maintenance, payment processing, cash collection and organization of critical information that supports internal and external reporting requirements in an efficient manner.
Job Summary:This position reports to the Customer Service Supervisor and is part of the Finance team. The ideal candidate must exhibit attention to detail, manage well in a fast-paced environment, execute sound decision making and prioritization on a daily basis.
Responsibilities:
Reviews outstanding A/R weekly, manages communications with customers regarding payment status and maintains detailed notes regarding customer payment status in a format that can be reviewed by management.Resolves all customer-related billing issues, discrepancies, and short payments.Resolves collections issues by examining customer payment plans, payment history, etc.Supports shared order management tasks on a daily basis such as:- order entry
- billing
- customer required form support for sales
- ERP data maintenance
- payment processing
- rental order management tasks
- logistics support as needed
Manages customer inquiries.Sound decision-making regarding prioritization of tasks for the most efficient and effective use of time and equipment to accomplish team goals.Identify and recommend efficiency improvements, cost reductions and profit improvement initiatives.Perform any other special projects or assignments in a timely and accurate manner, as assigned.Daily phone reception support. Occasional front desk reception coverage.Performs other duties as assigned.Support the ISO 9001 Quality Management System and the Sea Box Quality Policy calling for self-inspection of your work product.Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.Accident prevention – actively identify, correct and/or report safety hazards to prevent accidents.
Education: Bachelor of Science in a business discipline, or equivalent experience.
Experience: The candidate should possess a minimum of 3 years' experience in an Accounts Receivable or Collections Specialist position. The candidate should be able to demonstrate computer skills.
Why work for Sea Box?
- Competitive salary
- 401k employer match
- Paid Time Off and holidays
- Medical/Dental/Group Life Insurance
- Quarterly safety incentive bonus when goals are met
- Strong company growth with emphasis on employee advancement
- Long list of unusual benefits, including birthday breakfast with CEO, turkey for Thanksgiving and many others.
Location: This position is onsite (non-remote) at the Company's corporate headquarters in Cinnaminson, NJ. This position may occasionally require working overtime and/or working outside of the Company's normal 8:30am – 5:30pm hours of operation.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE.
EOE/Minorities/Females/Veterans/Disability
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