Customer Service Agent - Customs Brokerage
: Job Details :


Customer Service Agent - Customs Brokerage

Expeditors International of Washington

Location: Hanahan,SC, USA

Date: 2024-11-22T09:08:06Z

Job Description:

We're not in the shipping business; we're in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals

* 250+ locations worldwide

* Fortune 500

* Globally unified systems

Major Duties and Responsibilities

* Ensure smooth and timely customs process flow

* Ensure accurate and timely data entry into our operational system

* Track and Trace Custom files and reporting

* Ensure accurate and timely client billing

* Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.

* Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

* Assist with verification of customs declaration information and the submission of such to the customs authority

* Ensure compliance at all times to regulations

* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

* Pro-active, strong organizational skills

* Strong desire to learn

* Good computer skills (Excel, Word, PowerPoint)

* Fluent in English

Reporting Structure

* Customs Brokerage Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan (US only)

* Employee Stock Purchase Plan

* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Apply Now!

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