Hiring Range: $22.50-$26.44. The maximum pay for this position is $30.38. Your role as a Customer Service Ambassador is to provide our guests, both internal and external, with the most enjoyable experience possible. As a Customer Service Ambassador, you may be the first point of contact for guests when they come to Eagle County and your responsibility is to learn and accurately provide information about the airport and our surrounding destinations. You will demonstrate excellence in guest service by consistently displaying respect for internal and external guests and be able to handle any issues or concerns with good conflict-resolution skills. We're looking for someone with a passion for great service and a love for Eagle County. If you're a team player with a can-do attitude, we'd love to hear from you! The work schedule is typically 5 days per week, based on the current flight schedule. This will include weekends and holidays. Typically Sunday-Wednesday or Wednesday-Saturday 10am-8:30pm (sometimes a 6am-4:30pm -schedule can be accommodated) Applicants are encouraged to apply by, October 29th, however, the job will be posted until filled.Qualifications
- At least two years of customer service experience.
- Valid Driver's License and satisfactory motor vehicle record.
- Successfully pass a background investigation, pursuant to TSA Part 1542, and maintain eligibility for TSA and FAA-mandated security clearance requirements.
Review the full job description here Culture & Benefits Working in local government is one of the best career paths in the mountains. 'Your Career will Soar with Eagle County'. Get started with us today!
- Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
- Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All.
- Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement.
- Future focused with our Strategic Plan on improving housing, climate change and more.
- As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.
Diversity, Equity and Inclusion The County is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events Great benefits! See the details
- Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only)
- Wellness program where you can earn cash or extra days off
- 15 paid holidays
- Paid time off (starting at 12 days) and additional medical leave
- Paid volunteer hours
- 8% (dollar for dollar match) retirement plan
- Free classes at Colorado Mountain College
- Eagle County University classes (internal trainings)
- Tuition reimbursement programs
- Bilingual Pay Incentive
- Free bus pass and more
Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Relocation & Housing Information