Customer Service And Billing
: Job Details :


Customer Service And Billing

Chesapeake Oncology Hematology Associates

Location: Joppa,MD, USA

Date: 2024-12-26T08:03:47Z

Job Description:
Job Description Job Opening: Patient Accounts Representative/Accounts ReceivableWe are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:Key Responsibilities:Insurance Knowledge:Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.Payment Posting:Accurately record payments received from patients and insurance companies in the billing system.Apply payments to the appropriate patient accounts to ensure precise financial records.Account Reconciliation:Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.Investigate and promptly resolve any account discrepancies to maintain accurate financial records.Customer Service:Interact with patients and their families to address billing inquiries.Provide clear explanations of charges and assist in establishing suitable payment arrangements.Collections:Initiate collection efforts for past-due accounts, adhering to ethical practices.Contact patients to discuss payment options and negotiate payment plans if necessary.Documentation:Maintain detailed and accurate records of all interactions and transactions related to patient accounts.Ensure comprehensive documentation of payment arrangements and billing communications.Compliance:Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.Adhere to other relevant guidelines to maintain legal and ethical billing practices.Reporting:Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.Provide insights and recommendations based on the analysis of financial reports.Benefits:Medical InsurancePaid LeaveHolidays401kShort Term DisabilityQualifications:Previous experience in a similar role within healthcare finance or billing.Strong understanding of insurance processes and healthcare billing regulations.Excellent communication and negotiation skills.Proficient in relevant software applications for billing and financial record-keeping.If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply..
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